The biggest benefit of Loop is that our customers can instantly choose what they want to do with their return.
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Exchanges
With Loop’s Shop Now, Shop Later and Bonus Credit features, you’ll have everything you need to make returns feel like shopping, save the sale, and keep your shoppers engaged, even after a return.
Instant Exchange
Encourage more exchanges and repeat purchases with Loop’s Instant Exchange, a proven favourite.
Workflows
With Workflows, you can easily create additional rules for your return policy that help reduce operational costs, reward your best customers, and promote sustainable returns – all within the Loop platform.
Logistics
Loop partners with global carriers including Royal Mail, Evri, DPD UK, DHL Express, and more to create the best post-purchase experience and power seamless domestic and cross-border shipping for returns.
Enterprise service delivery and security
We back your business growth, regardless of the size of the challenges ahead. We guarantee 99.9% uptime, and our expert team is here to support your onboarding and sustained growth on Loop with 24/7 support and < 2 hour response time.
Our top-tier security and compliance standards have you covered with SOC2 II, CCPA and GDPR. Enhance security with SSO and two factor authentication.
We partner with 120+ agencies and tech platforms across the world to help your brand create the best post-purchase experience. Here are just a few: