WEBINAR ALERT: Tune in on December 12th to discover how Loop merchants are fighting returns abuse

‘SHAKE OFF’ your return woes with Loop


Ready to drive Swiftie-level loyalty for your brand?

Schedule your demo today and find out why the world’s best brands choose Loop to improve their returns.


We’ve seen a huge improvement in our return experience, with customers telling us first-hand that they appreciate how easy to use Loop is. And not only is it improving our customer loyalty—it’s also driving a significant uptick in revenue,

Alexandria Collis Director of Operations
Powering superior post-purchase experiences for 2500+ brands:
Loop Integrations Graphic

Technical integrations?


With 40+ integration partners and counting, Loop lets you easily plug into all your favorite ecommerce apps to supercharge your post-purchase experience.


Cannot fault Loop, they have made Returns so much better for us! Our onboarding manager Brooke has been perfect throughout setup and even after with any questions we have had. Such an ease working with these guys and I can’t thank them enough!






I can’t say enough positive things about the Loop Return platform, it integrates seamlessly with Shopify, has several pre-built 3rd party integrations, and importantly enough the user experience of the platform is super simple for our entire CX team. Beyond the platform itself, the team at Loop is top-notch! Everyone we’ve encountered and worked with has been amazing and super helpful.




We love LOOP! The interface is super user-friendly and is a great customer experience. The help we’ve received from the LOOP team has also been extraordinary.

First-in-class solution for e-commerce returns. The variety of features, integrations, and partnerships will take your business to the next level.




We obsess over returns


save time and money

Save time and money

With negotiated shipping rates, return policy exceptions, and more, Loop helps you optimise return costs and find creative ways to save time and money at every touch point of the returns experience.

retain revenue

Retain more revenue

Your shopper’s journey doesn’t need to end with a return. Instead, add exchange incentives to your return experience to retain revenue, drive upsells, and land more repeat purchases.


Loop helps LSKD retain revenue on over half of their returns

Here’s how Australian sportswear company LSKD added hundreds of thousands of dollars in retained revenue using Shop Now, automation, and Instant Exchange.

By implementing Loop’s exchange-first automated returns management solution, LSKD was able to transform the returns process into a seamless experience that helped them maintain more revenue – and keep more returning customers.

customer loyalty

Drive customer loyalty

Don’t spend 5x more money to attract new customers—nurture existing ones with Loop. Give customers convenience and choice, and they’ll repay you with their loyalty.

sustainable returns

Make returns sustainable

With keep-item flows, recommerce partners, returns consolidation, and carbon offseting, Loop helps you satisfy your customers’ demand for sustainable returns.

Find out why 2,500+ brands choose Loop to improve their returns