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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Aaron Schwartz Interview by eCommerce Next

Loop Corner

Aaron Schwartz Interview by eCommerce Next

Carly Greenberg

July 7, 2022

What are Shopify’s new Return APIs, and how do they affect Loop?

Loop Corner

What are Shopify’s new Return APIs, and how do they affect Loop?

JP Arnaud-Marquez

June 23, 2022

Employee Spotlight: Steve Jones

Loop Corner

Employee Spotlight: Steve Jones

JP Arnaud-Marquez

June 23, 2022

Employee Spotlight: Sarah (SK) Kennedy

Loop Corner

Employee Spotlight: Sarah (SK) Kennedy

JP Arnaud-Marquez

June 9, 2022

Loop x Happy Returns by PayPal

Loop Corner

Loop x Happy Returns by PayPal

Carly Greenberg

May 11, 2022

Introducing the Loop x Attentive integration (beta)

Loop Corner

Introducing the Loop x Attentive integration (beta)

Taylor Humphrey

April 26, 2022

Employee Spotlight: Emily Rosenkranz, Software Engineer

Loop Corner

Employee Spotlight: Emily Rosenkranz, Software Engineer

JP Arnaud-Marquez

April 18, 2022

Loop named in CB Insights’ Retail Tech 100

Loop Corner

Loop named in CB Insights’ Retail Tech 100

JP Arnaud-Marquez

March 21, 2022

Employee Spotlight: Anna Hadnagy

Loop Corner

Employee Spotlight: Anna Hadnagy

JP Arnaud-Marquez

March 15, 2022

Return Magic vs. Loop — Which returns software wins?

Loop Corner

Return Magic vs. Loop — Which returns software wins?

Tasha Reasor

February 1, 2022

We just raised $65M – Here’s what’s next

Loop Corner

We just raised $65M – Here’s what’s next

Jonathan Poma

July 21, 2021

Loop is redefining returns

Loop Corner

Loop is redefining returns

Carly Greenberg

March 3, 2021

3 strategies Walkee Paws used to transform their returns page.

Loop Corner

3 strategies Walkee Paws used to transform their returns page.

Carly Greenberg

February 24, 2021

Introducing the Loop x Gorgias integration

Loop Corner

Introducing the Loop x Gorgias integration

Carly Greenberg

October 6, 2020

We are proud to be a Shopify Plus Certified App.

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We are proud to be a Shopify Plus Certified App.

Carly Greenberg

April 13, 2020