Here at Loop, we see returns start to spike each year about 2 weeks after Black Friday. That means that we have now entered the start of the return season. Don't worry though, we have you covered.
Guided meditation to help you destress and focus
We know how stressful it is dealing with an influx of returns while shoppers are still buying gifts for the holidays. That's why we asked our in-house meditation expert to create a guided meditation for you.
Bailey Smith is on the Onboarding Team here at Loop and is an expert on the return season, relaxation, and focus. Before you dive into solving that influx of returns, take a few minutes to relax and refocus.
Now that you have found gratitude and focus, let's help you find the resources you are going to need to help you get through the return season.
5 helpful articles as you prepare for the return season
The return season lasts from Mid-December to the end of January, and the brands that are prepared and focused will create long-term relationships. Those who are not will be issuing a ton of refunds that eat into holiday profitability.
Here are a few articles that will help you prepare for the 83% increase in returns you will be experiencing.
For a few months each year the person buying from you is not the end-user. A well-constructed gift exchange process will build better relationships and remove a few awkward conversations between friends and family.
A list of our most popular tactics to drive more exchanges and fewer refunds after the holidays and into return season.
On the surface, a refund doesn’t seem like a big deal. After all, you’re just losing the value of the item that was returned, right? Unfortunately, that’s not the case.
Not every return is created equally. When returns start to spike your business will be more profitable if you can encourage customers to select an exchange over a refund.
You will never collect more data on WHY returns are happening than you will during the return season. Be sure to structure how you capture that feedback properly so that you can improve your operations as you move into the new year.
We are here to help you through the return season
Above everything else, we are here for you as you enter the return season.
Already using Loop?
You always have access to our help center and our support team.
Here are a few help articles you might need:
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