Not prioritizing returns? You’re leaving a ton of value on the table! See how Loop helps you automate the entire returns process while improving shopper loyalty and increasing lifetime value.
“We are really focused on protecting our customers by giving them an easy experience that works for them. Now, our returns are simple for our customers to manage, and exchanges are even simpler since they can shop our entire product catalog within our return portal. It’s truly a win-win. “
– Britta Chatterjee, Co-founder, Odele
Loop’s intuitive, self-serve returns portal makes returns as easy and enjoyable as shopping. And because we’re built exclusively for Shopify, you’re sure to deliver an experience that delights your shoppers while keeping the backend accounting simple and hassle-free.
Use workflows to determine how unique return scenarios are processed. Unopened item? Accept the return and restock inventory. VIP customer? Give them a VIP return flow. Opened or used product? Let the shopper keep it and give them the right product. Not only does this save your staff time, it also reduces waste and improves the sustainability of your reverse logistics. It’s your store, you make the rules—let us enforce them!
Whether they exchange or refund, shoppers are more likely to buy from you again if they’re satisfied with your return process. So why not give them the best return experience possible? Loop helps you retain shoppers and drive a higher customer lifetime value by making sure they always end up with the products they love.
