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Returns Management



Schedule your demo today and find out why Shopify’s best brands choose Loop to improve their returns.


Powering superior returns at 1800+ Brands:

Technical integrations?


With 40+ integration partners and counting, Loop lets you easily plug into all your favorite Shopify apps to supercharge your post-purchase experience.


We love LOOP! The interface is super user-friendly and is a great customer experience. The help we’ve received from the LOOP team has also been extraordinary.








Loop has provided a significant upgrade to our customers’ return+exchange experience. Their ability to process multiple types of returns+exchanges coupled with their excellent onboarding and account management teams have made the transition from our old provider that much smoother.




Our store have a great experience using Loop, we have support when is needed and they are always on top to help resolve the issues. Great experience working with their team. I highly recommend Loop!






We installed Loop in Summer, 2022 and within a few months we were able to realize the full benefit of the platform. In particular, Loop unlocked us to offer more flexible exchange options to our customers, which has helped us nearly double the amount of revenue we retained from customers that would have normally been given back in refunds.

We love LOOP. Their support system is A+, wonderful team to communicate with. They are able to handle returns for our multiple different warehouses with no issue, and have simplified our return process fully.






We obsess over returns


save time and money

Save time and money

With negotiated shipping rates, return policy exceptions, and more, Loop helps you optimize return costs and find creative ways to save time and money at every touch point of the returns experience.

retain revenue

Retain more revenue

Your shopper’s journey doesn’t need to end with a return. Instead, add exchange incentives to your return experience to retain revenue, drive upsells, and land more repeat purchases.

customer loyalty

Drive customer loyalty

Don’t spend 5x more money to attract new customers—nurture existing ones with Loop. Give customers convenience and choice, and they’ll repay you with their loyalty.

sustainable returns

Make returns sustainable

With drop-off options, returns consolidation, keep-item flows, and carbon offsetting, Loop helps you satisfy your customers’ demand for sustainable returns.

Find out why 1,800+ Shopify brands choose Loop to improve their returns