WEBINAR ALERT: Tune in on December 12th to discover how Loop merchants are fighting returns abuse

‘SHAKE OFF’ your return woes with Loop


Ready to drive Swiftie-level loyalty for your brand?

Schedule your demo today and find out why the world’s best brands choose Loop to improve their returns.


With Loop, there’s a lot of self-serve options. Shoppers can choose what to exchange as quickly, and as conveniently to them, as possible. It’s something that has been very helpful for us.

Dessi Bell CEO and Founder
Powering superior post-purchase experiences for 2500+ brands:
Loop Integrations Graphic

Technical integrations?


With 40+ integration partners and counting, Loop lets you easily plug into all your favorite ecommerce apps to supercharge your post-purchase experience.


Cannot fault Loop, they have made Returns so much better for us! Our onboarding manager Brooke has been perfect throughout setup and even after with any questions we have had. Such an ease working with these guys and I can’t thank them enough!






I can’t say enough positive things about the Loop Return platform, it integrates seamlessly with Shopify, has several pre-built 3rd party integrations, and importantly enough the user experience of the platform is super simple for our entire CX team. Beyond the platform itself, the team at Loop is top-notch! Everyone we’ve encountered and worked with has been amazing and super helpful.




We love LOOP! The interface is super user-friendly and is a great customer experience. The help we’ve received from the LOOP team has also been extraordinary.

First-in-class solution for e-commerce returns. The variety of features, integrations, and partnerships will take your business to the next level.




We obsess over returns


save time and money

Save time and money

With negotiated shipping rates, return policy exceptions, and more, Loop helps you optimise return costs and find creative ways to save time and money at every touch point of the returns experience.

retain revenue

Retain more revenue

Your shopper’s journey doesn’t need to end with a return. Instead, add exchange incentives to your return experience to retain revenue, drive upsells, and land more repeat purchases.

saint + sofia

Saint + Sofia retains revenue on over half their returns with Loop

Saint + Sofia has retained £69,152 through exchanges over the last 12 months.

Saint + Sofia prides themselves on providing a top-notch customer experience. But they needed a returns process that honored this commitment to their shoppers.

Loop’s Shop Now and advanced exchanges tools have helped the company scale their return operations in a way that also earns them additional upsell revenue, and it sets them further apart from their competitors.

customer loyalty

Drive customer loyalty

Don’t spend 5x more money to attract new customers—nurture existing ones with Loop. Give customers convenience and choice, and they’ll repay you with their loyalty.

sustainable returns

Make returns sustainable

With keep-item flows, recommerce partners, returns consolidation, and carbon offseting, Loop helps you satisfy your customers’ demand for sustainable returns.

Find out why 2,500+ brands choose Loop to improve their returns