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Shopify Exchanges



Schedule your demo today and find out why the world’s best brands choose Loop to improve their Shopify returns and exchanges.


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Sign up by June 1st and get 3 months free on a 12 month contract.

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Powering superior Shopify returns at 3,500+ brands:

Technical integrations?


With 40+ integration partners and counting, Loop lets you easily plug into all your favorite Shopify apps to supercharge your post-purchase experience.


We love LOOP! The interface is super user-friendly and is a great customer experience. The help we’ve received from the LOOP team has also been extraordinary.











I can’t say enough positive things about the Loop Return platform, it integrates seamlessly with Shopify, has several pre-built 3rd party integrations, and importantly enough the user experience of the platform is super simple for our entire CX team. Beyond the platform itself, the team at Loop is top-notch! Everyone we’ve encountered and worked with has been amazing and super helpful.




Really great app! Our customers love the ease of using Loop for Returns and Exchanges. Also, love how quickly Loop has updates and is eager to hear feedback to improve the platform and customer experience.









We installed Loop in Summer, 2022 and within a few months we were able to realize the full benefit of the platform. In particular, Loop unlocked us to offer more flexible exchange options to our customers, which has helped us nearly double the amount of revenue we retained from customers that would have normally been given back in refunds.




We love LOOP. Their support system is A+, wonderful team to communicate with. They are able to handle returns for our multiple different warehouses with no issue, and have simplified our return process fully.









We obsess over returns


save time and money

Save time and money

With negotiated shipping rates, return policy exceptions, and more, Loop helps you optimise return costs and find creative ways to save time and money at every touch point of the returns experience.

retain revenue

Retain more revenue

Your shopper’s journey doesn’t need to end with a return. Instead, add exchange incentives to your return experience to retain revenue, drive upsells, and land more repeat purchases.

customer loyalty

Drive customer loyalty

Don’t spend 5x more money to attract new customers—nurture existing ones with Loop. Give customers convenience and choice, and they’ll repay you with their loyalty.

sustainable returns

Make returns sustainable

With drop-off options, returns consolidation, keep-item flows, and carbon offsetting, Loop helps you satisfy your customers’ demand for sustainable returns.

Find out why 3,500+ brands choose Loop to improve their Shopify returns