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Let’s talk about conscious commerce
In a perfect world, we wouldn’t exist
If we had our way, customers would find you easily, love all the products they buy every time, and come back again and again.
In reality, commerce is not perfect
Commerce should be a complete loop, but it often breaks because customers don’t always order the right versions of the products they’ll love. The experience you create at the point of return shapes not just the customer’s future with you, but your destiny as a brand.
With Loop, returns are second chances
Meet the team creating the future of commerce
Chief Executive Officer
Jonathan loves working with people, loves solving problems, and is obsessed with user experience. And over the last decade, few have done more of those things in ecommerce. He’s built Shopify Plus agencies, scaled Shopify Plus brands, and is actively doing both of those things at Loop. When not working, you’ll find him enjoying time with his family or walking around a golf course.
Chief Financial Officer
Valerie has spent the last 10 years helping B2B SaaS companies in a variety of finance roles. Valerie's mission is to partner with business leaders to create customer value and deliver business results. Valerie leverages an operational focus with data-driven execution to accelerate revenue growth, optimize acquisition and improve customer retention. Before joining Loop Valerie held senior leadership roles at Constant Contact and VMware Carbon Black.
Chris loves high-growth companies. They provide energy, momentum, change, and opportunity for everyone involved. Chris loves being a servant leader and coach to the engineering team at Loop. He thrives on helping lead engineering teams that can deliver pragmatic, well crafted products that deliver an amazing business result. Before making the jump into ecommerce, Chris spent time as a senior engineering leader at CoverMyMeds and WillowTree.
VP, Merchant Success
Hannah believes that transparency, trust, and mutual value are necessary for a productive relationship. She applies those principles with her team and the expectation of how they interact with our partners. Without our merchants, there is no Loop. Before joining Loop, Hannah spent the last decade leading customer success teams in the retail/fintech space at Klarna and Alliance Data Card Services.
Senior Director of Product
Neelam is passionate about solving problems, building products and creating value for consumers and businesses alike. Neelam thrives on human energy and believes in collaboration over personal wins. She is a pragmatic leader that focuses on value delivery and continuous innovation. Before joining loop, Neelam spent more than a decade building products at PayPal and Amazon.
Director of Design