Let’s talk about conscious commerce

In a perfect world, we wouldn’t exist

If we had our way, customers would find you easily, love all the products they buy every time, and come back again and again.

In reality, commerce is not perfect

Commerce should be a complete loop, but it often breaks because customers don’t always order the right versions of the products they’ll love. The experience you create at the point of return shapes not just the customer’s future with you, but your destiny as a brand.

With Loop, returns are second chances

Meet the team creating the future of commerce

Chief Executive Officer



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Jonathan loves working with people, loves solving problems, and is obsessed with user experience. And over the last decade, few have done more of those things in ecommerce. He’s built Shopify Plus agencies, scaled Shopify Plus brands, and is actively doing both of those things at Loop. When not working, you’ll find him enjoying time with his family or walking around a golf course.


Chief Financial Officer


Bauer Gore

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Valerie has spent the last 10 years helping B2B SaaS companies in a variety of finance roles. Valerie's mission is to partner with business leaders to create customer value and deliver business results. Valerie leverages an operational focus with data-driven execution to accelerate revenue growth, optimize acquisition and improve customer retention. Before joining Loop Valerie held senior leadership roles at Constant Contact and VMware Carbon Black.


VP, Engineering



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Chris loves high-growth companies. They provide energy, momentum, change, and opportunity for everyone involved. Chris loves being a servant leader and coach to the engineering team at Loop. He thrives on helping lead engineering teams that can deliver pragmatic, well crafted products that deliver an amazing business result.  Before making the jump into ecommerce, Chris spent time as a senior engineering leader at CoverMyMeds and WillowTree.


VP, Merchant Success



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Hannah believes that transparency, trust, and mutual value are necessary for a productive relationship. She applies those principles with her team and the expectation of how they interact with our partners. Without our merchants, there is no Loop. Before joining Loop, Hannah spent the last decade leading customer success teams in the retail/fintech space at Klarna and Alliance Data Card Services.


VP, Sales



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Trevor is a builder by nature. He’s spent the last 10+ years in fast moving SaaS startups assembling the people and structures that can unlock the potential of a growing business. Before joining Loop as VP of Sales, Trevor led much of the Go-To-Market teams at Entelo, Hipmunk, and LoopNet.


Senior Director of Product



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Neelam is passionate about solving problems, building products and creating value for consumers and businesses alike. Neelam thrives on human energy and believes in collaboration over personal wins. She is a pragmatic leader that focuses on  value delivery and continuous innovation. Before joining loop, Neelam spent more than a decade building products at PayPal and Amazon.


Director of Design



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Dustin has been combining design and ecommerce for over 7 years. Applying both UX and visual design principles to build shopping experiences for Shopify’s most recognizable brands. Before Loop he was helping brands build better experiences though Shopify agencies like BVA, and Rocket Code.


Director of Talent



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Kelly is passionate about building a workplace and culture that is built around empathy, connection, and balance. There is nothing more important than a strong company culture. Before shaping the culture at Loop, Kelly was at CoverMyMeds.