Meet our customers
Brands of all sizes trust Loop to optimize operations across returns, post-purchase, and reverse logistics.
All case studies
How Vitality uses Loop + Return Bars to deliver personalization at scale
Apparel
10%
return rate (below apparel industry benchmark of 13%)
How JAXXON uses Loop to optimize operations and increase revenue
Apparel
9%
increase in exchanges with a tiered bonus credit system
How DailySale uses Loop to optimize returns and reduce fraud
Apparel
6x
ROI, which is the number of times Loop has paid for itself since 2022
How Tortuga leverages return data to improve product development with Loop
Apparel
Saint + Sofia retains revenue on over half their returns with Loop
Apparel
£69,152
upsell revenue in the last year
How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns
Apparel
$583,981
revenue retained from returns
Aviator Nation retains revenue on over half of their returns with Loop
Apparel
64.6%
revenue retained from returns
DUER earned an additional $80,636 in annual upsell revenue
Apparel
$80,636
in last twelve months’ upsell revenue
Loop earns Monos $21 extra revenue on each return
Apparel
23.0%
additional retained revenue
How Bstore reached an NPS rating of 95 through returns with Loop
Apparel
50%
of revenue retained from returns
Studs generates additional retained revenue on one in five of their returns with Loop
Apparel
20%
of revenue retained from returns
Loop helps LSKD retain revenue on over half of their returns
Apparel
53.0%
of return revenue is retained
How Coal Headwear embraced automated returns with Loop
Apparel
Narvar
100%
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How Under 5’10′ retains 32% of returns revenue with Loop
Apparel
32%
of revenue retained from returns
How Odele personalized their returns experience with Loop
Cosmetics
Manual
How Hedley & Bennett reduced CX support time with Loop
Apparel
How Inherit Clothing Co. reduced refunds by 35% with Loop
Apparel
35%
Refunds reduced by 35%
How Chubbies increased customer lifetime value by 100% with Loop
Apparel
100%
CLV increased by 100%
How Love Your Melon raised $1M for nonprofits with Loop
Apparel
400%
decrease in manual returns support
“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu, Director of Customer Experience
23%
Additional retained revenue
$21
Avg. upsell per return