Bridging the gap between a great customer
experience and a healthy planet.
Ecommerce isn’t perfect.
We wouldn’t exist if customers loved everything they bought every time. In reality, returns happen, and exchanges are a must for scaling brands. But that doesn’t mean our planet should suffer because of it.
Together, we can encourage more conscious commerce and leave a positive, lasting impact on our planet.
Empower merchants to adopt
sustainable processes.
Generate awareness across the
ecommerce ecosystem.
Support environmental organizations to
offset carbon footprint.
Shopify’s best brands trust Loop to improve their returns process, and it’s our responsibility to deliver on that promise. But, we understand the waste this creates.
That’s why we established Loop’s Sustainability Program: to provide innovative tools, highlight sustainable brands, and support environmental organizations.
Maybe one day returns and exchanges will cease to exist, but until then, we will continue to take the necessary steps to support sustainability.
Our planet deserves it, and our future demands it.
JONATHAN POMA
CEO, Founder
