BIG NEWS: LOOP AND HAPPY RETURNS NOW WORK TOGETHER. LEARN MORE.

Loop returns

How we
think about
sustainability.

Bridging the gap between a great customer
experience and a healthy planet.

Supporting a
healthier planet with
conscious commerce.

Ecommerce isn’t perfect.

We wouldn’t exist if customers loved everything they bought every time. In reality, returns happen, and exchanges are a must for scaling brands. But that doesn’t mean our planet should suffer because of it.

Together, we can encourage more conscious commerce and leave a positive, lasting impact on our planet.

Loop’s Sustainability Program aims to:

Empower merchants to adopt
sustainable processes.

Generate awareness across the
ecommerce ecosystem.

Support environmental organizations to
offset carbon footprint.

A great customer
experience and a
healthy planet aren’t
mutually exclusive.

Shopify’s best brands trust Loop to improve their returns process, and it’s our responsibility to deliver on that promise. But, we understand the waste this creates.

That’s why we established Loop’s Sustainability Program: to provide innovative tools, highlight sustainable brands, and support environmental organizations.

Maybe one day returns and exchanges will cease to exist, but until then, we will continue to take the necessary steps to support sustainability.

Our planet deserves it, and our future demands it.

Jonathan Poma Signature

JONATHAN POMA
CEO, Founder

Organizations we support:

Learn more about our sustainable tools, partners, and initiatives.