Returns Management for Australian Brands

Loop works with global carriers like AusPost and DHL/DHL Express to address your domestic and cross-border shipping needs. We also have key partnerships with SEKO and AP21 to create the best post-purchase experience and power seamless shipping for returns.

Australian merchants see higher conversion and revenue retention with Instant Exchange compared to their international counterparts. By encouraging more exchanges and repeat purchases, you’re able to have all the good things about instant exchange, with none of the risk.

With Loop’s Shop Now, Shop Later, and Bonus Credit features, you’ll see an increase in customer retention and loyalty by keeping customers engaged and shopping on your site, even after their return.

With Workflows, you can easily create additional rules for your return policy that help reduce operational costs, reward your best customers, and promote sustainable returns – all within the Loop platform.

Loop’s brands who use POS drive in-store foot traffic and save up to an estimated 780 hours of labor every year – while still delivering the ideal returns and exchange experience in-house.