Is your brand prepared for bracketing return spikes? Find out in our NEW eBook

Cut your support costs with tracking

 

Keep your shoppers posted on their packages’ progress with Loop Tracking,
and save money on customer support in the process.

tracking

Transparent return status updates

Keep your shoppers in the know, building trust and rapport along the way.

Send bespoke notifications with return tracking information and return status updates, reducing return-related inquiries while building strengthening your relationship with your shoppers.

27%

Customers saw a 27% higher revenue retention rate with Loop + Malomo

With the combined tracking features that Loop and Malomo offer, your shoppers will enjoy their returns experience so much that they come back to buy with you again.

tracking

Join forces with Malomo

Integrate with one of our tracking partners for a seamless post-purchase experience.

Leverage our tracking partners to build revenue generating tracking pages that include returns and exchanges via Loop, becoming a one-stop-shop for your shoppers.

tracking

Level up customer experience

Use Loop to get ahead of shipping errors and feel in control of your tracking experience.

Get notified of terminal shipping errors in your Help Desk so you can handle bad news with care.

Don’t ghost your shoppers.

 

Without reliable tracking, online orders can feel like being left on read. Keep your shoppers updated and build customer trust with Tracking by Loop.

Find out why over 1,800 Shopify brands use Loop

Webinars
Building for growth: Creating DTC experiences for scale in a downturn
READ POST
Webinars
Key strategies for a more sustainable brand
READ POST
Webinars
Future of Returns - Your Roadmap to Success in 2023
READ POST
Case Studies
How Loop and CB/I Digital Helped Hammitt Retain Over $583K On Returns
READ POST
Webinars
How Shopify merchants can ace holiday returns challenges
READ POST
Webinars
How to offer at home return pick-ups with Loop and Veho
READ POST