Get ready to smile: Loop is now Happy Returns' preferred returns portal partner for Shopify brands →
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    Pricing plans that work for you

    Explore our pricing plans so you can find the perfect fit for your returns management.

    Offset

    BETA

    Free software + return shipping labels. All of Loop's best functionality.

    Free

    Join our beta now

    Learn more

    Starter

    Save time and streamline your operations.

    $29

    / month

    + per-return fee

    Book a demo

    Essential

    Cut costs and curate a perfect return experience.

    $163

    / month

    + per-return fee

    Book a demo

    Advanced

    Turn your returns into a new revenue stream.

    $373

    / month

    + per-return fee

    Book a demo

    EnterpriseBest-in-class returns management experience adapted to your needs.

    Talk to sales

    Features

    Auto returns processing

    Destinations

    1

    Return policy

    1

    Store credit

    Refund

    Gift receipts/gift returns

    Variant exchanges

    Negotiated rates

    Flat fees for outcomes

    Shipping label customizations

    Insights

    Tracking

    Workflows

    Integrations

    Dynamic fees

    Custom URL

    Printerless Returns

    Test Environment

    Access to box-free/label-free

    Access to at-home pick-ups

    Advanced exchanges

    Keep Item

    Cross Border Returns

    Bundles

    Shop Now

    Instant Exchange

    Bonus Credit

    Store credit incentive

    Loop Point of Sale (POS)

    Shop Later

    Returns and exchanges tracking

    Support

    Dedicated onboarding

    Dedicated support team

    Help Center knowledge base

    Performance review meetings

    Merchant Success Manager

    Frequently Asked Questions

    No, all of our features are incorporated into at least one of our plans.

    Yes. You can work with your Loop sales representative to create a plan that works for you.

    Set up a call with a Loop rep so we can walk you through your options with Loop.

    You will be billed based on submitted returns for the calendar month. Your submitted returns are tracked and visible in your Loop admin dashboard.

    Our Starter plan is great for merchants who want to start automating their returns. For merchants with less than 1,000 returns/yr, you can choose between a month-to-month or annual contract with the Starter plan. For merchants with 1,000+ returns/yr, you can select Starter on an annual contract.

    The usage-based Starter plan is offered on a month-to-month basis. Essential and Advanced usage-based plans require an annual contract.

    Yes, set up a time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.