Pricing plans that work for you
Explore our pricing plans so you can find the perfect fit for your returns management.
Offset
Free software + return shipping labels. All of Loop's best functionality.
Essential
Cut costs and curate a perfect return experience.
EnterpriseBest-in-class returns management experience adapted to your needs.
Features
Auto returns processing
Destinations
1
Return policy
1
Store credit
Refund
Gift receipts/gift returns
Variant exchanges
Negotiated rates
Flat fees for outcomes
Shipping label customizations
Insights
Order tracking
Workflows
Integrations
Dynamic fees
Custom URL
Printerless Returns
Test Environment
Access to box-free/label-free
Access to at-home pick-ups
Advanced exchanges
Keep Item
Cross Border Returns
Bundles
Shop Now
Instant Exchange
Bonus Credit
Store credit incentive
Loop Point of Sale (POS)
Shop Later
Returns and exchanges tracking
Support
Dedicated onboarding
Dedicated support team
Help Center knowledge base
Performance review meetings
Merchant Success Manager
Features
Auto returns processing
Destinations
1
Unlimited
Unlimited
Return policy
1
Unlimited
Unlimited
Store credit
Refund
Gift receipts/gift returns
Variant exchanges
Negotiated rates
Flat fees for outcomes
Shipping label customizations
Insights
Order tracking
Workflows
Integrations
Dynamic fees
Custom URL
Printerless Returns
Test Environment
Access to box-free/label-free
Access to at-home pick-ups
Advanced exchanges
Keep Item
Cross Border Returns
Bundles
Shop Now
Instant Exchange
Bonus Credit
Store credit incentive
Loop Point of Sale (POS)
Shop Later
Returns and exchanges tracking
Support
Dedicated onboarding
Dedicated support team
Help Center knowledge base
Performance review meetings
2,000+ annual returns
2,000+ annual returns
Merchant Success Manager
2,000+ annual returns
2,000+ annual returns
Loop Track
Order tracking that builds trust and transparency with your shoppers along the way.
- Branded tracking page
- No-code customization
- Automated status updates
- Custom notifications
Frequently Asked Questions
No, all of our features are incorporated into at least one of our plans.
Yes. You can work with your Loop sales representative to create a plan that works for you.
Set up a call with a Loop rep so we can walk you through your options with Loop.
You will be billed based on submitted returns for the calendar month. Your submitted returns are tracked and visible in your Loop admin dashboard.
Our Starter plan is great for merchants who want to start automating their returns. For merchants with less than 1,000 returns/yr, you can choose between a month-to-month or annual contract with the Starter plan. For merchants with 1,000+ returns/yr, you can select Starter on an annual contract.
The usage-based Starter plan is offered on a month-to-month basis. Essential and Advanced usage-based plans require an annual contract.
Yes, set up a time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.