Get ready to smile: Loop is now Happy Returns' preferred returns portal partner for Shopify brands →
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    Make reverse logistics simple

    Easily save on shipping, impress shoppers, and keep operations running smoothly.

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    Lowest shipping rates

    Smart rate-shopping and routing

    Shipping costs can vary wildly depending on carriers, destinations, and more. With Loop’s carrier connections and rate-shopping, you can save money with the lowest shipping rates for every return.

    Plus, your operations team has total control over how your returned are routed in order to move inventory more effectively, cut down shipping costs, and maximize yield.



    Of shoppers buy again from brands

    with great return experiences


    shipping costs saved over the last year

    due to consolidation and keep-item


    of shoppers are willing to pay for good return experiences

    Seamless returns

    Convenient return experiences

    Retaining customers is key, so you want to make sure you’re leaving them satisfied with their return experience. And let’s face it—packing, labeling, and dropping-off returns isn’t always the most convenient.

    Convenient return experiences

    Loop offers return options that your shoppers will love. Printerless? Boxless? At-home pickup? Loop can do it all!

    Integrated logistics providers

    Loop links seamlessly with carriers, 3PLs, WMSs, ERPs, and any other acronym-heavy tools your team depends on.

    Pre-negotiated shipping rates

    Loop merchants have easy access to lower, pre-negotiated shipping rates with USPS, FedEx, and many other worldwide carriers.

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    “More than ever, profitability needs to be a core focus for brands - and Loop helps make returns profitable.”

    Kyle Hency, Co-founder

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    “It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”

    Mike Wu, Director of Customer Experience


    Additional retained revenue


    Avg. upsell per return


    Sustainable return practices

    We believe there’s a path to more sustainable returns. Not only because it’s the right thing to do for the health of our planet. But also because your customers demand it.

    Loop provides merchants the tools to set up sustainable return practices including consolidation, resale channels, easy-to-implement sustainable shipping strategies, and more.

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    Ship it. Send it. Like a pro.

    With Loop, the tangled mess that is reverse logistics becomes easy. Learn how Loop can help you ship with the best of them.