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Loop returns

We empower the world’s most-loved brands to deliver their ideal post-purchase experiences.

That’s right. Our team is dedicated to making merchants successful. And we do that by listening closely to merchants like you, and solving problems that matter to you now.

In a perfect world,

we wouldn’t exist

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If we had our way, customers would find you easily, love all the products they buy every time, and come back again and again.

In reality, commerce is not perfect

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Commerce should be a complete loop, but it often breaks because customers don’t always order the right versions of the products they’ll love. The experience you create at the point of return shapes not just the customer’s future with you, but your destiny as a brand.

With Loop, returns are

second chances

Meet the team creating the future of commerce:

Chief Executive Officer

Jonathan Poma

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President

Aaron Schwartz

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Chief Financial Officer

Valerie Bauer Gore

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Chief Revenue Officer

Casey Birtwell

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SVP, Merchant Success

Hannah Bravo

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SVP, Marketing

Tasha Reasor

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VP, Engineering

Chris Long

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VP, People

Kelly Nestor

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VP, Revenue Operations

Melanie Busch

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VP, Partnerships

David Dustin

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CAREERS

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Our remote, results-only team is smart, hardworking, and ready to meet you.

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