Offset
Over 60% of merchants charge return fees today. 70% of shoppers agree they're willing to pay for a premium return experience. With Offset, you can provide a top-notch experience that justifies a return fee and reap the benefits of a free returns engine.
Shopper experience
Your returnable items will appear here
Your purchased products that are eligible for a return will appear here.
Return flow experience
Enter your costs and discover how much your business can save with Loop today
Breakdown
Your cost
Return Labels
$35,000
$0
Return Mgmt. Software
$13,000
$0
Total Return Cost
$48,000
$0
Save up to $48,000 per year.
Present the option of paying a small fee during checkout to unlock a free return later
Crush cart abandonment
Give shoppers, especially first-time ones, peace of mind knowing that they can return their order if needed.
Slash return shipping
Eliminate return labels & Return Bar fees from your P&L
Free cash flow
See the immediate upside of the Loop experience, without needing to pay for it
Delight your customers with returns that put money back in your pocket. Loop’s automated, easy-to-use post-purchase tools make returns just as fun as shopping.
4K+
Shopify’s top brands
2M+
return per month
$1.1B+
in sales retained
What Loop can do for you? Make returns feel like shopping.Best return drop-off experience.Connect all your ecommerce operations.Customizable workflows.And so much more.
“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu
Director of CX / Monos
"Loop’s allowed us to wow the shit out of our customers during returns."
LSKD Continuous Improvement
53%
of return revenue retained
$1.81
avg. upsell value per return
Now you no longer have to choose between the best returns experience and the best financials for your brand.