Offset
Offset
Over 60% of merchants charge return fees today. 70% of shoppers agree they're willing to pay for a premium return experience. With Offset, you can provide a top-notch experience that justifies a return fee and reap the benefits of a free returns engine.
Loop Low Tops
$109
Give shoppers, especially first-time ones, peace of mind knowing that they can return their order if needed.
SIZE
Unlock free returns for $1.98
Shopper experience
Your returnable items will appear here
Your purchased products that are eligible for a return will appear here.
Return flow experience
Enter your costs and discover how much your business can save with Loop today
Breakdown
Your cost
Return Labels
$35,000
$0
Return Mgmt. Software
$13,000
$0
Total Return Cost
$48,000
$0
Save up to $48,000 per year.
Present the option of paying a small fee during checkout to unlock a free return later
Crush cart abandonment
Give shoppers, especially first-time ones, peace of mind knowing that they can return their order if needed.
Slash return shipping
Eliminate return labels & Return Bar fees from your P&L
Free cash flow
See the immediate upside of the Loop experience, without needing to pay for it
Delight your customers with returns that put money back in your pocket. Loop’s automated, easy-to-use post-purchase tools make returns just as fun as shopping.
4K+
Shopify’s top brands
2M+
return per month
$1.1B+
in sales retained
What Loop can do for you? Make returns feel like shopping.Best return drop-off experience.Connect all your ecommerce operations.Customizable workflows.And so much more.
“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu
Director of CX / Monos
"Loop’s allowed us to wow the shit out of our customers during returns."
LSKD Continuous Improvement
53%
of return revenue retained
$1.81
avg. upsell value per return
We know that one size doesn’t fit all. That being said, brands can leverage Offset through one of two different payment models: * Offset Free: Need to cut costs while still delivering premium return experiences? Free up cash flow by having Loop collect the Offset & handling fees, and merchants pay no software or US return shipping fees * Offset Flex: Looking to grow profits sustainably? Fully recoup your investment in Loop software & return shipping by collecting Offset & handling fees
Customers that don’t purchase Offset can still submit returns through Loop. However, they will be subject to a handling fee since they did not purchase Offset for free returns.
We offer two Offset models, Offset Free and Offset Flex. Offset Flex can be used worldwide! Offset Free, which includes Loop covering return shipping costs, is only available in the US at this time.
With Offset Flex, you have full control over configuring how handling fees apply to your shoppers.
Not at this time, but we plan to add this customization for merchants soon.
Not at this time, but we plan to add this capability for merchants soon.
Yes, with Offset Free you have the flexibility of going month to month.
Now you no longer have to choose between the best returns experience and the best financials for your brand.