Get ready to smile: Loop is now Happy Returns' preferred returns portal partner for Shopify brands →
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    Build your return policy, your way

    Customize your returns experience with the power of Workflows.

    Book a demo
    Return policy
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    Reduce operational costs

    Reduce operational costs

    With Workflows, you can save money on shipping by routing returns more efficiently to any destination of your choice including store locations, resale channels, donation centers, and more.

    And if it doesn’t make economical sense to have your shopper ship the item at all, you can forego label costs completely and help the planet by allowing customers to simply keep their items.

    Operational cost

    Customer loyalty

    Reward your best customers

    With Workflows, you can segment your return policy to provide different returns options to different customers.

    Use Workflows to extend the return window for VIP customers or offer free returns to customers who join your loyalty program.

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    “More than ever, profitability needs to be a core focus for brands - and Loop helps make returns profitable.”

    Kyle Hency, Co-founder

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    “It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”

    Mike Wu, Director of Customer Experience


    Additional retained revenue


    Avg. upsell per return


    Promote sustainable returns

    Help keep your carbon footprint minimal by enabling Workflows. Smart returns automation can help your brand, and the planet.

    Route items that cannot be restocked or resold directly to a resale partner or donation center to avoid returns ending up in landfills.


    It’s not magic. But it sure feels like it.

    You could manage returns without Workflows. But why would you want to? Don’t waste any more time, money, or effort managing your returns. Get Workflows.