The Returns Revenue Gap
What 3,000 consumers and 600 retailers revealed about the revenue most brands are leaving on the table.
75% of your customers say they want a refund. 87% would take an exchange. Most brands have never tried to close that gap.
What 3,000 consumers and 600 retailers revealed about the revenue most brands are leaving on the table.
75% of your customers say they want a refund. 87% would take an exchange. Most brands have never tried to close that gap.