We pioneered the online exchange experience so your customers can shop confidently and always find a product they love.
The returns solution for Shopify's top brands
It’s not what people buy, it’s what they choose to keep.
With more ways to return than any other platform, Loop enables you to drive more exchanges and fewer refunds.
7,000,000+ returns and counting.
The experience with Loop is night & day relative to the manual returns process. Easily the best investment we've ever made to drive loyalty.
Kyle Hency, Co-founder
Customer-centric returns.
Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way.
Empower your team.
Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.
Start investing in connection.