Loop Launches: Vision & Control | Spring ‘26
Loop's AI-powered platform unites tracking, editing, returns, exchanges, fraud prevention, shipping, and more. Helping you grow revenue, protect your margins, and build a brand customers love.
Originally built for Shopify. Now available on all platforms.
This product usually arrives within 6 days
Your package is protected from theft & loss
You have 30 days to return or exchange for free
Entered the wrong address? No problem.
Your order arrives today
Not in love? Send it back!
Here's a $10 credit to find something new
Pre-Purchase
Post-Purchase
Pre-Purchase
PDP
This product usually arrives within 6 days
Cart
Your package is protected from theft & loss
Checkout
You have 30 days to return or exchange for free
Post-Purchase
Confirmation
Entered the wrong address? No problem.
Delivery
Your order arrives today
Return
Not in love? Send it back!
Repurchase
Here's a $10 credit to find something new
Manage delivery, returns, and order changes in one connected platform built for ecommerce brands.
Powered by robust data from shoppers, brands, and carriers, Loop’s network helps you prevent fraud, uncover insights, and make smarter decisions automatically.
Cody Plofker
CEO
If you look at almost every large D2C brand, they use Loop and there’s no comparable experience.
76
%
reduction in WISMO tickets
10
+
hours saved per week per CS agent
$
3.1
M
in revenue retention
$
35
k
mitigated fraud
$
3.13
AUD
upsell per return
100
%
exchanges
76
%
reduction in WISMO tickets
10
+
hours saved per week per CS agent
$
3.1
M
in revenue retention
$
35
k
mitigated fraud
$
3.13
AUD
upsell per return
100
%
exchanges
Yes. Loop was and is currently for Shopify brands, which is why our products plug directly into Shopify for a fast, native setup. We also support other platforms through custom implementations.
Yes. Loop supports domestic and international brands and integrates with many other solutions that support cross-border returns and shipping.
Yes. Loop supports many UK and EU brands, including Represent, Oh Polly, and Alohas. We provide broad carrier coverage plus regional integrations to support local and cross-border operations.
Yes. Loop supports many Australia and New Zealand brands, including Princess Polly, Kulani Kinis, and LSKD. We provide logistics support and regional integrations to handle both domestic and cross-border operations.
Loop offers tools that build confidence before someone buys. Delivery Promise shows accurate delivery estimates upfront. Checkout+ offers paid returns coverage at checkout. Order Editing lets shoppers update orders themselves, like address changes, cancellations, and add-ons, without contacting support.
Loop supports the full post-purchase experience, from exchanges and returns to tracking, risk, and operations. Brands use Loop to retain more revenue through exchange-first flows, reduce support volume with proactive tracking, and automate decisions that protect margin.
Checkout+ lets shoppers add returns coverage at checkout. They pay a small fee, get a free return later, and your brand can offset return costs and protect margin.
Yes. Shopify brands can go live out of the box, often in 15 to 45 days. Other platforms can use Loop through a custom implementation, with slightly longer timelines.
A quick chat with a Loop expert ensures your experience is tailored to your brand’s needs, so you can start driving more revenue + happier customers from day one. Book a time!
