Powering Shopify’s best returns experiences:
Growing brands know returns are a make-or-break experience. You can get it right and win customers for life… or keep paying up to 7x more to find new ones.
With Loop, your returns process is as enjoyable as shopping. When you make it this easy to find the products they’ll love, customers come back again and again.
Exchanges continue the customer relationship and lead to higher LTV, more referrals, and more repeat customers.
“Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love.”
OMARI WHYTE
DIRECTOR OF OPERATIONS
We’ll help you transform your returns from a cost center into a profit center.
We want you to win. Our weekly content uncovers how brands in your exact situation are succeeding, so you can increase exchanges and win customers for life.