See what brands like yours are saying about Loop
Laurin Thompke
Head of CS
We don’t have capacity to have someone reaching out to every stalled shipment, so that’s the greatest thing that Loop does for us. It's like a person looking through every customer's tracking link.
20
%
reduction in cash refunds
156
%
increase in NPS for returns journey
76
%
reduction in WISMO tickets
10
+
hours saved per week per CS agent
75
%
drop in return rate
40
%
decrease in return-related customer complaints
$
3.1
M
in revenue retention
$
35
k
mitigated fraud
20
%
reduction in cash refunds
156
%
increase in NPS for returns journey
76
%
reduction in WISMO tickets
10
+
hours saved per week per CS agent
75
%
drop in return rate
40
%
decrease in return-related customer complaints