Returns aren’t a cost center. They’re a valuable customer interaction.
Leverage returns with Loop to drive exchanges and repeat purchases.
Don’t let your returns process drive away new business.
With Loop’s advanced exchange features, you can delight your shoppers and retain your revenue.
“We really like the exchange incentive. We’re all about
increasing sales, and it’s very cool that we can even upsell on a return.”
Marissa Merce
Customer Concierge Lead
Hammitt
“We really like the exchange incentive. We’re all about
increasing sales, and it’s very cool that we can even upsell on a return.”
Marissa Merce
Customer Concierge Lead
Hammitt
Save the sale by offering shoppers compelling exchanges through the return experience and even after.
of online shoppers would buy again when returns are easy
higher retention rate vs competitors
of returns made using Loop end in retained revenue
of online shoppers would buy again when returns are easy
higher retention rate vs competitors
of returns made using Loop end in retained revenue
Loop’s advanced exchange capabilities allows for automation of even the most complex of returns—bundled items, tricky shipments, and more.
How to increase customer lifetime value (CLTV) through upsells
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