Loop empowers

the UK’s top brands

larsson & jennings
motel rocks logo
saint + sofia

saint + sofia“The biggest benefit of Loop is that our customers can instantly choose what they would like to do with their return.”


Why you’ll love Loop

Our Shopify-backed platform operates at a higher scale to enable you to wow your customers.

Global Carrier Coverage with discounted rates and QR codes

Loop partners with global carriers including Royal Mail, Evri, DPD UK, DHL Express, and more to create the best post-purchase experience and power seamless domestic and cross-border shipping for returns.

Open your entire catalog for exchanges

With Loop’s Shop Now, Shop Later, and Bonus Credit features, you’ll have everything you need to make returns feel like shopping, save the sale, and keep your shoppers engaged, even after a return.

Customize your returns experiences with Workflows

With Workflows, you can easily create additional rules for your return policy that help reduce operational costs, reward your best customers, and promote sustainable returns – all within the Loop platform.

Offline Returns & Exchanges with Point of Sale

Loop’s brands who use POS drive in-store foot traffic and save up to an estimated 780 hours of labor every year – while still delivering the ideal returns and exchange experience in-house.

UK partners for UK brands

We partner with agencies and tech platforms across the UK

to help your brand create the best post purchase experience.

Here’s just a few:

saint + sofia

Saint + Sofia retains revenue on over half their returns with Loop

And generated £69,152 in upsell revenue this past year

At first, Saint + Sofia was handling their returns manually, but that quickly proved too labor-intensive and too time-consuming for them to give the customer experience they hoped for.

Once onboarded, Loop’s automation, Shop Now, and exchange tools helped the fairness-oriented clothing brand provide a truly world-class customer experience, without the steep labor costs.

Upcoming live webinar ↓

Find out why 3,500+ brands choose Loop to power their post purchase experience