Instant exchanges make customers more likely to exchange and more likely to purchase again – but current models are complicated and create risk. Our goal was to ensure you never have to ask “Who covers the risk?” again.
Create a lasting impression by sending customers their exchange before they’ve shipped their return. When given a choice, Loop data shows 48% of customers chose instant exchanges.
Your return policy shouldn’t be an insurance policy. With Loop, 98.4% of customers returned their product on time. Now you have a solution that trustworthy customers will love, bad actors will avoid, and that completely eliminates risk.
Inventory is a prized possession. Instant Exchanges gives customers peace of mind by ensuring they can receive the last available unit. Because we check inventory levels in real-time, Loop helps reduce out-of-stock exchanges by up to 45%.
Instant Exchanges works together with Shop Now & Bonus Credit to create a shopping experience inside the returns experience. Driving refunds lower than ever before.
These 3 quick video lessons will turn you and your team into returns experts. You’ll learn how to build a memorable return policy, see examples of what the best brands are already doing, and how to measure success.