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Loop returns

Instant exchanges, zero risk

Instant exchanges make shoppers more likely to exchange and more likely to purchase again—but who covers the risk? With Loop’s Instant Exchange functionality, you never have to ask.

Exchange Optimized Flow, for new size, color or another item

Drive loyalty with exchanges that ship instantly.

Create a lasting impression by sending shoppers their exchange before they’ve shipped their return.

When given a choice, Loop data shows 48% of shoppers chose instant exchanges.

Instant exchange form

Zero risk. Zero fees.

Your return policy shouldn’t have to be an insurance policy.

With Loop, 98.4% of shoppers returned their product on time.

Instant Exchanges provide a solution that trustworthy shoppers will love, bad actors will avoid, and that completely eliminates risk.

Instant exchange

The product shoppers need. Guaranteed.

Don’t let your shoppers miss out on what they want because they have to wait for a return to process before they buy.

Instant Exchanges give shoppers peace of mind by giving them the chance to snag the last item in stock before it sells out. And it gives you revenue retention that you might have otherwise lost.

Because we check inventory levels in real-time, Loop helps reduce out-of-stock exchanges by up to 45%.

Turn lost revenue into new sales

Exchange instantly for anything.

Instant Exchanges works together with Shop Now & Bonus Credit to create a shopping experience inside the returns experience. The result? Lower refunds than ever before.