The 2023 Ecommerce Returns Benchmark is here! See how you stack up

Jemma Cumming

CONTINUOUS IMPROVEMENT LEAD

“Loop’s allowed us to stop thinking of returns as a returned item, and start thinking of it as a returning customer, so we can wow the shit out of them.”

Read More Case Studies

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How Bstore reached an NPS rating of 95 through returns with Loop
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How Studs generates additional retained revenue with Loop
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How LSKD retains revenue on 53% of their returns with Loop
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Case Studies,
How Coal Headwear embraced automated returns with Loop
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Case Studies,
How Under 5’10 honors their mission with Loop
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How Odele personalized customer returns experience with Loop
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How Midori Bikini increased their customer retention rates with Loop
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Case Studies,
How Hedley & Bennett embraced the importance of returns automation with Loop
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Case Studies,
How Inherit Clothing Co. reduced refunds by 35% with Loop
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Case Studies,
How Chubbies increased customer lifetime value by 100% with Loop
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Case Studies,
How Love Your Melon optimized returns with Loop
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