Learn why shoppers churn, and find working customer retention strategies for getting them back.

Learn how you can increase your customer lifetime value (CLTV) by recommending product upsells to your shoppers.

Read our new consumer report to find out why shoppers are willing to pay for premium return experiences. And what that means for your brand.

This holiday season we saw record-breaking return volume, fewer refunds, and greater upsells. Here’s what that means for you.

Take a look at some recent trends in holiday shopping, and how you can use those insights to build customer loyalty.

We analyze the key takeaways concerning returns from Shopify’s Commerce Trends 2023 Report. Here’s what to know.

These 4 ecommerce strategies help improve customer retention, boost customer lifetime value, and more. Give them a try!

Improve your customers’ holiday shopping experience so that your brand’s holiday shopping season goes off without a hitch.

Should you offer a more generous returns policy during the holidays? Here’s why the right returns policy can make or break your holiday sales.

User-generated content (UGC) can help your customers feel more confident in their purchases, leading to lower return rates.