Optimize the post-purchase experience to make your brand shine and keep customers coming back.
Integrate easy-to-follow return processes and extensive exchange options to drive customer retention.
After all, not all of your shoppers will have the same needs.
Offer flexible and convenient return policies
Prevent return abuse and losses. And keep your best customers happy with forgiving return policies—risk-free.
By supporting fees by return reason, mitigating losses for serial return policy abusers, and more, Loop helps you to mitigate losses in the short-term while aiming to deliver additional solutions that prevent losses in the future.
Determine which kinds of returns have fees
Keep an eye on potential bad actors
Dave Wardell, Chubbies
Make it as easy as possible for customers to initiate and complete a return—all while reducing your support costs.
At home pick-up, boxless returns, return bars
Insert returns directly into the support journey
Increase in shopper spending after a positive experience
shoppers are twice as loyal when issues are solved fast
of shoppers say retailers with flexible return policies care
Customers love an incentive, and post-purchase incentives help to save the sale while increasing customer satisfaction.
Incentive shoppers and provide exchange options
How do returns impact customer retention? Learn more here.
