CONSUMER REPORT

What is returns abuse? How you can protect your brand in 2024

Last year, fraudulent returns increased to an estimated 13.7%*.

To uncover the who, what, and why behind this growing problem, we surveyed 1,000 online shoppers and have some key insights to help you tackle this challenge.

Get the report to learn:

• The differences between return policy abuse and fraud
• The top shopper motivations behind return policy abuse and fraud
• What brands can do to combat these behaviors
• And much more!