AI built for e-commerce. Powered by the largest post purchase data network on Shopify.
Insights from millions of real returns to better understand behavior patterns at scale and improve the model's accuracy.
A network of data learning from thousands of leading brands on Shopify, making it the most adaptive AI model spaning across industries, product types, and policies.
Integrating data from global carriers gives the model real-world logistics intelligence to strengthen both predictability and accuracy.
Think of it as a web of shoppers, products, and orders. Our Graph Neural Network (GNN) doesn’t just connect the dots, it reveals hidden patterns that help you spot emerging trends before they hurt margins, anticipate product-level issues that drive returns, and proactively adjust inventory and policies.
Your shoppers might say “too big” or “fit is off,” but Loop groups that feedback into one actionable signal. At scale, Natural Language Processing (NLP) transforms messy return reasons into cleaner product insights for your team, smarter recommendations for your shoppers, and predictive models that reduce refunds over time.
Fraudsters are networked. Most fraud detection isn’t. Loop’s proprietary fraud model is powered by data from 30M+ shoppers, enabling you to:
42% of U.S. brands say policy abuse is their #2 pain point after fraud. Loop helps you stop it with:
Shoppers expect Prime-level accuracy. Loop Intelligence delivers:
Our models learn across the entire Loop network, meaning those insights get sharper over time... for everyone.