Ready, Set, Peak

Select from multiple workflow templates that seamlessly automate actions. Build new workflows for Peak Season such as extending return windows on holiday orders or blocking final sale items from returns.

Protect revenue by reviewing Loop's flagged returns before holiday refunds go out. Save time and automate the process with a pre-built fraud Workflow template.

Reduce support tickets and order cancellations by letting customers edit their own order details after checkout but before fulfillment starts.

If your customers simply want a different size or color, but you're only offering refunds, you're losing revenue. Turn those returns into retained revenue by offering shoppers variant exchanges.

Incentivize would-be returns with a bonus credit when shoppers choose an exchange or store credit instead. If your bonus credit is a flat dollar amount, switch it to a percentage so it scales with the sale price when holiday discounts kick in.

Encourage exchanges by showing customers personalized product suggestions during the return flow.

Keep the sale by giving shoppers what they want, sooner. When the exchange path is faster than the refund path, shoppers take it instead.

Increase repeat purchase rates and reduce refund-related support tickets by giving customers the option of an immediate refund.