The best Shopify apps for UK stores in 2025
Using the Shopify App store, you can optimise your ecommerce platform. How? By leveraging the best retailer tools and widgets for your ecommerce business.
These apps can take your online store to the next level, whether they focus on marketing tools, drop shipping, product reviews, or customer support. They are some of the easiest ways to add automation to your business, because they plug in directly to your Shopify storefront for immediate impact.
The Shopify App store has more than 8,000 apps available to help you build and customise your ecommerce business—but with so many options to choose from, it can be difficult to assess the quality of each tool or determine whether it will fit your business needs.
Fortunately, Shopify has simplified the selection process by spotlighting a core group of 27 Premier Partners. To stand out from the entire partner ecosystem, Shopify’s Premier Partners have demonstrated excellence and reliability, can deliver seamless integration through the Shopify ecosystem, and are equipped to handle the needs of fast-growing brands as they scale to enterprise level.
Loop is thrilled to be one of Shopify’s Premier Partners of choice—but what other trusted solutions are you likely to need as you grow your ecommerce business? We’ll showcase a variety of Shopify’s Premier Partners that can help your ecommerce business scale to new heights.
How the right Shopify apps impact ecommerce
Building a successful online store requires retailers to optimise their sales channels, workflows, and customer support. To win new shoppers and keep retention rates high, ecommerce businesses can’t just put their products up for sale. Instead, they need to make sure they’re reaching out to their shoppers on the channels that they prefer, utilising cross-sell and upsell strategies to boost sales, and designing a good customer experience.
This is a lot to tackle, but the good news is that Shopify UK merchants don’t need to do this alone. Shopify’s Premier Partners include a range of best-in-class technology providers that can help brands automate and streamline their business for improved operational efficiency and an elevated merchant and shopper experience. By tapping into these solutions, Shopify UK brands can immediately deliver a customisable, next-level experience for their customers.
Here are some of our top recommended Shopify UK Premier Partners (as well as some others in each space).
Klaviyo for a marketing and customer communications
Klaviyo brings all of your customer data together in one place to effortlessly deliver the right message at the right time to maximize engagement with your brand. This marketing automation platform delivers your branded messages and campaigns across email, SMS, and push notifications, using generative AI writing support and intelligent automation to increase engagement and conversion rates. Loop’s Klaviyo integration ensures that you’re always sending the right post-purchase messaging to your customers to give them a best-in-class returns experience.
Loop also integrates with other marketing and communications tools such as Attentive and Postscript.
Yotpo for retention marketing
Repeat customers are worth their weight in gold. By tapping into Yotpo’s retention marketing solutions, you’ll be able to transform one-time shoppers into loyal customers by driving meaningful brand interactions at key points in the shopper journey. Yotpo provides opportunities for personalised SMS and email marketing campaigns to foster increased customer engagement; tools for collecting and displaying reviews and other UGC content for maximum impact; and tailored loyalty and rewards programmes that increase customer retention.
Loop also integrates with other retention marketing tools such as Okendo.
Gorgias for customer support
Scaling customer support without losing the personal touch is a tough mission—but Gorgias’ conversational AI tools make it a seamless process. Gorgias empowers your CX team to bring together all of your support channels into one unified dashboard for better customer insights and streamlined issue resolution. You’ll be able to automate up to 60% of your support enquiries, freeing up your support agents to focus on escalations, while ensuring that all of your shoppers can resolve issues quickly. Gorgias can also help you drive higher engagement pre-purchase, with AI chatbot shopping assistance that helps shoppers find products that suit their needs, including product recommendations, proactive education, and tailored discounts.
Loop also integrates with other helpdesks including Gladly, Kustomer, Zendesk, Zowie and more.
Attentive for SMS and email marketing
Attentive gives your brand the tools to drive engagement with your customer base on a personalised level through SMS and email marketing, whilst ensuring strict compliance with GDPR and other data privacy regulations. Attentive uses advanced AI features to help you optimise your campaign segmentation and send times, ensuring that your shoppers will receive the right message at the right time for optimal engagement. Attentive helps you manage your lists to ensure deliverability, and offers an AI-supported concierge service that enables shoppers to respond to messages and get their questions answered instantly. Attentive helps you build a personalised, end-to-end customer journey for each shopper.
Recharge for subscription services
Subscriptions are a powerful tool for turning casual shoppers into loyal, lifetime customers—and Recharge gives you everything you need to build an effective subscription programme, whether you’re selling nappies or nutrition supplements. Recharge gives your shoppers the tools to set up and manage their own subscriptions on different product types, whether they want to skip an order, cancel the subscription, or get the order early. You can also offer pre-set or customised bundles, empowering shoppers to save more through subscribing and increasing your AOV. By building a streamlined, no-hassle subscription programme, you’ll be set up to drive high customer retention rates that will help you grow your shop sustainably.
Loop for returns management
The final piece of the purchasing journey is addressing any refunds or returns that may be initiated. Up to 30% of online purchases may end in a return, so it’s time to stop thinking about returns as a liability and start looking at them as a profit centre. With best-in-class returns management solution Loop, Shopify UK merchants can equip their support teams with the tools they need for a positive post-purchase interaction.
Loop helps online stores offer seamless exchanges and upsells within the returns workflow. Our streamlined returns portal makes exchanges as simple as shopping, and helps your brand retain more revenue from transactions and grow your customer retention rates. These returns workflows can also be used to solicit useful feedback on why the return occurred, which can inform inventory management, product development, and product marketing campaigns.
Loop has also expanded outside of returns. Check out all of the offerings here.
As you grow your brand on the Shopify UK commerce platform, these integration partners will serve you well. By relying on best-in-class technology partners, you’ll ensure a streamlined and effortless experience for your shoppers with automation and AI features that deliver customisation at scale. You’ll be able to optimise for engagement to drive higher conversion and retention rates at every turn, enabling sustainable growth for your brand.
Want to learn more about Loop? Book a demo.
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With Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.