33
%
Edited orders increase AOV
Customers add items or upgrades while fixing their order.
80
%
Brands saw lower return rates
Fixing mistakes early prevents unnecessary returns.
$
19.49
Average upsell per edited order
Extra revenue added during order updates.
Save money
With Editing, you choose the length of time customers have to edit orders – ensuring all changes are made before the order is sent to fulfillment.
Make money
When your customer decides they've ordered too much product, or not enough product, they can use the self-service portal to update the order automatically.
This prevents a support ticket from being created, giving your team the freedom to focus on other areas of your business.
Save time
Create a seamless customer experience by embedding Editing right inside your Thank You page. With clear setup & customization settings in your admin, you will make the product feel like a natural extension of your brand.
Save time
Measure the performance of your editing experience with a clear dashboard that highlights the number of self-serve edits completed, the outcome of your edits, and additional revenue generated.
Editing applies changes directly to the original order. There’s no cancellation, duplicate order, or reconciliation work.
No. Editing automatically closes once an order reaches a defined fulfillment stage.
No. Editing reduces risk by preventing last-minute fixes, reships, and cancellations.
Support teams see fewer repetitive tickets and only step in for true exceptions.
Editing works best for brands where small order mistakes regularly drive tickets, cancellations, or fulfillment issues.
