NEW: 2023 Returns Benchmark Report - 14M+ returns and over 2500 brands analyzed. See how you stack up

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Loop makes returns and exchanges easy for shoppers like you

Our return management app empowers the best brands to make returns and exchanges easy.

How Loop makes returns easier for shoppers

We love shopping just as much as you do.
And that’s why we built Loop—to make returns feel as easy as shopping.

Exchange for
what you love

Sometimes a purchase isn’t love at first sight. That’s okay. Exchanges are easy with Loop.

Make returns on
your own time

Why wait to process your return? You can complete a return whenever works for you with Loop.

Choose return options
that work for you

At-home pick-up, box-less drop-offs, and many more return options are possible with Loop.

Powered by Loop

See how our favorite merchants use Loop to empower shoppers like you to process their returns.

“Loop’s allowed us to stop thinking of returns as a returned item or returned revenue and start thinking of it as a returning customer, so we can wow the shit out of them.”

“I don’t want to discount the power that the return process has to generate extra revenue for the company. It’s really surprised us here at Aviator.”

“We are confident in sending our customers to Loop’s platform because it consistently provides a great shopping experience.”

“Loop completely streamlined and automated our once manual returns and exchange process and has made the experience frictionless for our customers.”

“Loop has completely exceeded all our expectations.”