Fraud Solutions
Proactively protect your revenue with Loop's fraud tools
Loop helps merchants recover revenue and drive efficiencies with built-in fraud protection
Fraud Solutions
Loop allows you to customize your return policy so you can continue to drive customer loyalty, without losing revenue to fraud.
Leverage customer behavior data to automatically tailor the return experience, leading to increased controls where needed that mitigate policy abuse. Offer free shipping for your best customers, charge fees for repeat returners, require photo uploads before approving a return, and more.
With Loop, you get to decide what works best for you and your customers.
50M
Returns
$2.44B
In returned value
>4,000
Active Shops
10.8M
Customers with a return through Loop
Integrations
With Whiplash, Quiet Logistics, NRI, and others
5,000+
Return policies configured on the platform
Post-purchase incentives drive customer loyalty, but it’s important to set some guardrails to protect your brand from return fraud.
Loop is built to support both sides of this challenge. Whether your goals are to offer higher bonus credit amounts or extend the return window for your best customers, or limit the amount of times a shopper can take advantage of these types of incentives, Loop gives you the control you need to bring your returns strategy to life.
Article
Return analytics: Understanding customer return behavior
Updated on Aug 19
Article
Understanding chargeback fraud and how to prevent it
Updated on May 27
Article
Why does returns abuse take place?
Updated on Jan 19
Article
How to stop ecommerce return fraud
Updated on Aug 2
Article
The ultimate guide to preventing ecommerce return fraud
Updated on Apr 21
Setting eligibility rules, enforcing time limits, and using automated fraud detection can all limit returns abuse. Fees or features like Checkout+ can also deter return fraud from the start.
Yes, automation adds safeguards to flag risky transactions so that you can proactively protect your brand from returns fraud and abuse.
By encouraging exchanges, consolidating shipments, and routing products to resale or recycling, you can create a returns program that is both economical and sustainable.
A quick chat with a Loop expert ensures your experience is tailored to your brand’s needs, so you can start driving more revenue + happier customers from day one. Book a time!
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