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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever

Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

6 tips for solving peak season international shipping and returns challenges

International Markets

6 tips for solving peak season international shipping and returns challenges

Samir Kamnani

December 2, 2025

Why pre-purchase optimization is critical for ecommerce brands

Returns Management

Why pre-purchase optimization is critical for ecommerce brands

November 18, 2025

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

13 Great Examples of Ecommerce Order Tracking Pages

Beyond Returns

13 Great Examples of Ecommerce Order Tracking Pages

October 1, 2025

Shipping delay email examples: What to say to your customers

Beyond Returns

Shipping delay email examples: What to say to your customers

Corinne D'Andria

October 1, 2025

The top 9 logistics platforms for UK ecommerce brands

International Markets

The top 9 logistics platforms for UK ecommerce brands

Samir Kamnani

September 26, 2025

Understanding the 4 types of consumer purchasing behavior

Beyond Returns

Understanding the 4 types of consumer purchasing behavior

Carly Greenberg

September 25, 2025

What every USPS tracking status means (and what to do about it)

Beyond Returns

What every USPS tracking status means (and what to do about it)

Kelli Trapnell

September 25, 2025

How to optimize your “out for delivery” messages to boost engagement rates

Beyond Returns

How to optimize your “out for delivery” messages to boost engagement rates

September 25, 2025

From returns headache to revenue engine: Inside Loop Returns' journey

Loop Corner

From returns headache to revenue engine: Inside Loop Returns' journey

Kiran Banwait

September 23, 2025

How to Optimize Your eCommerce Strategy for Peak Season 2025

Peak Season

How to Optimize Your eCommerce Strategy for Peak Season 2025

September 18, 2025

The top 14 post-purchase tools for Shopify ecommerce businesses

Beyond Returns

The top 14 post-purchase tools for Shopify ecommerce businesses

Emma Dinning

September 10, 2025

Explaining the most valuable post-purchase features in ecommerce

Beyond Returns

Explaining the most valuable post-purchase features in ecommerce

Megan Donnelly

September 5, 2025

In their own words: How inflation is impacting buyer behavior in 2025

Beyond Returns

In their own words: How inflation is impacting buyer behavior in 2025

September 3, 2025

The Impact on eCommerce Businesses from Countries Pausing Shipments to the US

International Markets

The Impact on eCommerce Businesses from Countries Pausing Shipments to the US

Justin Irvine, Guest Author

September 2, 2025

Best ecommerce post-purchase tracking tools for 2025

Beyond Returns

Best ecommerce post-purchase tracking tools for 2025

Corinne D'Andria

August 27, 2025

How real-time returns updates boost customer retention

Returns Management

How real-time returns updates boost customer retention

Corinne D'Andria

August 22, 2025

Why Australian brands choose Loop: Returns, shipping, and fraud prevention

International Markets

Why Australian brands choose Loop: Returns, shipping, and fraud prevention

Samir Kamnani

August 20, 2025