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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Inside the shopper mindset of the 2025 holiday season

Peak Season

Inside the shopper mindset of the 2025 holiday season

Emma Dinning

October 15, 2025

Fixing your ecommerce checkout UX to improve peak season performance

Peak Season

Fixing your ecommerce checkout UX to improve peak season performance

Alessandro Artibello

October 9, 2025

How to Optimize Your eCommerce Strategy for Peak Season 2025

Peak Season

How to Optimize Your eCommerce Strategy for Peak Season 2025

September 18, 2025

Five tips for capitalizing on BFCM customer traffic

Peak Season

Five tips for capitalizing on BFCM customer traffic

August 13, 2025

Boost conversions with peak season delivery date ETAs

Peak Season

Boost conversions with peak season delivery date ETAs

Corinne D'Andria

August 12, 2025

How to communicate holiday shipping ETAs in 2025

Peak Season

How to communicate holiday shipping ETAs in 2025

Hunter Johnson

August 12, 2025

What Shopify Brands Can Learn from Amazon Prime Day Before Peak Season

Peak Season

What Shopify Brands Can Learn from Amazon Prime Day Before Peak Season

Gabriella Sanchez

August 8, 2025

Tips for boosting performance around BFCM and peak shopping events

Peak Season

Tips for boosting performance around BFCM and peak shopping events

Vaishali Ravi

February 3, 2025

Post-holiday returns and sales trends: Exclusive data from Loop

Peak Season

Post-holiday returns and sales trends: Exclusive data from Loop

Vaishali Ravi

January 23, 2025

Boxing Day ecommerce merchant returns by the numbers: Exclusive data from Loop

Peak Season

Boxing Day ecommerce merchant returns by the numbers: Exclusive data from Loop

Vaishali Ravi

January 23, 2025

How Offset from Loop delivers on Peak Season

Peak Season

How Offset from Loop delivers on Peak Season

Samir Kamnani

November 25, 2024

How ecommerce retailers should plan for peak season in 2024

Peak Season

How ecommerce retailers should plan for peak season in 2024

Vaishali Ravi

November 1, 2024

Celebrating Black History Month at Loop: Employee spotlight

Peak Season

Celebrating Black History Month at Loop: Employee spotlight

Carly Greenberg

February 21, 2024

Black-owned businesses: Loop customer spotlight

Peak Season

Black-owned businesses: Loop customer spotlight

Carly Greenberg

February 15, 2024

Record-breaking holiday returns—for the second year in a row

Peak Season

Record-breaking holiday returns—for the second year in a row

Kelli Trapnell

December 27, 2023