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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How to approach your holiday return window

Peak Season

How to approach your holiday return window

Carly Greenberg

November 10, 2020

The value of a product bundle & how to handle bundle returns.

Returns Management

The value of a product bundle & how to handle bundle returns.

Carly Greenberg

November 4, 2020

The importance of a sustainable return policy

Returns Management

The importance of a sustainable return policy

Kelli Trapnell

October 28, 2020

Return policy strategies for fashion accessory brands.

Returns Management

Return policy strategies for fashion accessory brands.

Carly Greenberg

October 21, 2020

How to reduce holiday refunds this return season

Peak Season

How to reduce holiday refunds this return season

Carly Greenberg

October 14, 2020

Introducing the Loop x Gorgias integration

Loop Corner

Introducing the Loop x Gorgias integration

Carly Greenberg

October 6, 2020

How Baseballism turns refunds into up-sells with Loop.

How Baseballism turns refunds into up-sells with Loop.

Carly Greenberg

September 23, 2020

On-demand return portals are the best customer experience.

Returns Management

On-demand return portals are the best customer experience.

Carly Greenberg

September 16, 2020

What makes a great unboxing experience?

Beyond Returns

What makes a great unboxing experience?

Carly Greenberg

August 26, 2020

The 4 types of returns and how they impact LTV.

Returns Management

The 4 types of returns and how they impact LTV.

Carly Greenberg

August 19, 2020

How to use technology & insight to prepare for ecommerce after COVID-19.

Beyond Returns

How to use technology & insight to prepare for ecommerce after COVID-19.

Carly Greenberg

August 12, 2020

How to communicate sizing online to reduce returns.

Returns Management

How to communicate sizing online to reduce returns.

Carly Greenberg

July 29, 2020

12 ways to plan for the future of online retail.

Beyond Returns

12 ways to plan for the future of online retail.

Carly Greenberg

July 22, 2020

Return policy strategies for women’s apparel brands.

Returns Management

Return policy strategies for women’s apparel brands.

Carly Greenberg

July 8, 2020

How online brands can make returns sustainable

Returns Management

How online brands can make returns sustainable

Carly Greenberg

June 30, 2020