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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns
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Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires
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Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market
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Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
Loop is redefining returns

Loop Corner

Loop is redefining returns
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Carly Greenberg

March 3, 2021

3 strategies Walkee Paws used to transform their returns page.

Loop Corner

3 strategies Walkee Paws used to transform their returns page.
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Carly Greenberg

February 24, 2021

The 5 most hated online return experiences

Returns Management

The 5 most hated online return experiences
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Carly Greenberg

February 9, 2021

The 5 most loved online return experiences.

Returns Management

The 5 most loved online return experiences.
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Carly Greenberg

February 3, 2021

Customers are keeping products they don’t want and that’s bad for your brand.

Beyond Returns

Customers are keeping products they don’t want and that’s bad for your brand.
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Carly Greenberg

January 27, 2021

5 return policy examples worth copying.

Returns Management

5 return policy examples worth copying.
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Carly Greenberg

December 23, 2020

How to create a return policy that matches your brand.

Returns Management

How to create a return policy that matches your brand.
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Carly Greenberg

December 16, 2020

The true cost of an online refund.

Beyond Returns

The true cost of an online refund.
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Carly Greenberg

December 9, 2020

How to offer online gift exchanges that your customers will love

Beyond Returns

How to offer online gift exchanges that your customers will love
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Carly Greenberg

November 24, 2020

How to approach your holiday return window

Peak Season

How to approach your holiday return window
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Carly Greenberg

November 10, 2020

The value of a product bundle & how to handle bundle returns.

Returns Management

The value of a product bundle & how to handle bundle returns.
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Carly Greenberg

November 4, 2020

The importance of a sustainable return policy

Returns Management

The importance of a sustainable return policy
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Kelli Trapnell

October 28, 2020

Return policy strategies for fashion accessory brands.

Returns Management

Return policy strategies for fashion accessory brands.
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Carly Greenberg

October 21, 2020

How to reduce holiday refunds this return season

Peak Season

How to reduce holiday refunds this return season
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Carly Greenberg

October 14, 2020

Introducing the Loop x Gorgias integration

Loop Corner

Introducing the Loop x Gorgias integration
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Carly Greenberg

October 6, 2020