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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

We just raised $65M – Here’s what’s next

Loop Corner

We just raised $65M – Here’s what’s next

Jonathan Poma

July 21, 2021

How to offer free returns shipping (and make money doing it)

Returns Management

How to offer free returns shipping (and make money doing it)

Carly Greenberg

July 14, 2021

What is post-purchase dissonance, and why does it matter?

Beyond Returns

What is post-purchase dissonance, and why does it matter?

Carly Greenberg

June 30, 2021

The 3 most important touchpoints during a return

Returns Management

The 3 most important touchpoints during a return

Tasha Reasor

June 23, 2021

<strong>Why refunds can lead to repeat purchases</strong>

Beyond Returns

<strong>Why refunds can lead to repeat purchases</strong>

Kelli Trapnell

June 16, 2021

Returns Management

The ecommerce return KPIs every brand should know

Carly Greenberg

May 26, 2021

How long do customers take to return?

Returns Management

How long do customers take to return?

Carly Greenberg

May 20, 2021

Returns are not a game of risk management and insurance

Returns Management

Returns are not a game of risk management and insurance

Carly Greenberg

May 12, 2021

Instant Exchanges. Zero Risk.

Beyond Returns

Instant Exchanges. Zero Risk.

Carly Greenberg

May 11, 2021

How Canadians feel about cross-border ecommerce

Beyond Returns

How Canadians feel about cross-border ecommerce

Carly Greenberg

April 29, 2021

Beyond Returns

Easy, proven solutions for growing your ecommerce brand with sustainability.

Carly Greenberg

April 22, 2021

The most powerful influencers on return behavior in ecommerce.

Returns Management

The most powerful influencers on return behavior in ecommerce.

Carly Greenberg

April 14, 2021

5 return policy page examples worth copying.

Returns Management

5 return policy page examples worth copying.

Carly Greenberg

April 7, 2021

Why you need a dedicated return policy page.

Returns Management

Why you need a dedicated return policy page.

Carly Greenberg

March 31, 2021

Mobile returns are on the rise, but why so late?

Returns Management

Mobile returns are on the rise, but why so late?

Carly Greenberg

March 24, 2021