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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How small businesses can compete with retail giants like Amazon

Beyond Returns

How small businesses can compete with retail giants like Amazon

JP Arnaud-Marquez

February 24, 2022

How to optimize returns and exchanges for your online furniture store

Returns Management

How to optimize returns and exchanges for your online furniture store

JP Arnaud-Marquez

February 22, 2022

3 Tips to improve your post-purchase experience

Beyond Returns

3 Tips to improve your post-purchase experience

JP Arnaud-Marquez

February 18, 2022

Why Should You Use a 3PL for Shipping and Returns?

Returns Management

Why Should You Use a 3PL for Shipping and Returns?

JP Arnaud-Marquez

February 15, 2022

6 ways to use chatbots in ecommerce to reduce returns and improve customer satisfaction

Returns Management

6 ways to use chatbots in ecommerce to reduce returns and improve customer satisfaction

JP Arnaud-Marquez

February 11, 2022

How to optimize the returns process for jewelry and watch brands

Returns Management

How to optimize the returns process for jewelry and watch brands

JP Arnaud-Marquez

February 9, 2022

Beyond Returns

The metrics that matter for your DTC brand

Nicole Walker

February 2, 2022

Return Magic vs. Loop — Which returns software wins?

Loop Corner

Return Magic vs. Loop — Which returns software wins?

Tasha Reasor

February 1, 2022

How to reduce the return rate on clothing purchases

Returns Management

How to reduce the return rate on clothing purchases

Tasha Reasor

January 25, 2022

How to get customer insights from your returns process

Returns Management

How to get customer insights from your returns process

Tasha Reasor

January 20, 2022

Using AR technology to lower your ecommerce return rate

Returns Management

Using AR technology to lower your ecommerce return rate

Tasha Reasor

January 18, 2022

How to turn holiday shoppers into loyal yearlong customers

Peak Season

How to turn holiday shoppers into loyal yearlong customers

Carly Greenberg

January 6, 2022

How to write a return policy: The 5 questions you need to answer

Returns Management

How to write a return policy: The 5 questions you need to answer

Tasha Reasor

December 30, 2021

5 return policy page examples you should copy

Returns Management

5 return policy page examples you should copy

Tasha Reasor

December 21, 2021

Customer loyalty and retention after BFCM: Lessons from our roundtable

Beyond Returns

Customer loyalty and retention after BFCM: Lessons from our roundtable

Tasha Reasor

December 14, 2021