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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Brand reputation in ecommerce: Why it matters more now than ever

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever
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Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
International trade & tariff changes: what brands need to know

Tariffs

International trade & tariff changes: what brands need to know
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Tara Daly

August 7, 2025

In Their Own Words: How Brands Are Navigating the Impact of Tariffs

Tariffs

In Their Own Words: How Brands Are Navigating the Impact of Tariffs
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Corinne D'Andria

July 30, 2025

Is Section 321 Dead? Navigating Tariff Changes in 2025

Tariffs

Is Section 321 Dead? Navigating Tariff Changes in 2025
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Tara Daly

April 21, 2025

Section 321: Expert perspective from Kyle Hency, Co-founder/CEO at GoodDay

Tariffs

Section 321: Expert perspective from Kyle Hency, Co-founder/CEO at GoodDay
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Tara Daly

April 21, 2025

Tariff Relief Toolkit: 6 strategies to offset rising costs

Tariffs

Tariff Relief Toolkit: 6 strategies to offset rising costs
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Allison Bailey

April 21, 2025