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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever

Corinne D'Andria

December 23, 2025

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How to build your customer base sustainably

Beyond Returns

How to build your customer base sustainably

Kelli Trapnell

November 8, 2023

How to run online sales that generate repeat business

Beyond Returns

How to run online sales that generate repeat business

JP Arnaud-Marquez

November 3, 2023

Shopify apps to help you optimize your marketing and sales process

Beyond Returns

Shopify apps to help you optimize your marketing and sales process

Kelli Trapnell

November 1, 2023

Wholesale vs Retail—Simply Explained for Your Business

Beyond Returns

Wholesale vs Retail—Simply Explained for Your Business

JP Arnaud-Marquez

October 30, 2023

Overnight shipping costs and benefits in 2023: What to know

Beyond Returns

Overnight shipping costs and benefits in 2023: What to know

Kelli Trapnell

October 25, 2023

What is a delivery exception? Everything you need to know

Beyond Returns

What is a delivery exception? Everything you need to know

JP Arnaud-Marquez

October 24, 2023

How to build the right refund policy for your ecommerce store

Beyond Returns

How to build the right refund policy for your ecommerce store

Kelli Trapnell

September 18, 2023

Improving the reverse logistics process

Beyond Returns

Improving the reverse logistics process

JP Arnaud-Marquez

September 1, 2023

Four ways to increase sales in ecommerce

Beyond Returns

Four ways to increase sales in ecommerce

Kelli Trapnell

August 29, 2023

Understanding the new HazMat shipping rules

Beyond Returns

Understanding the new HazMat shipping rules

Kelli Trapnell

August 22, 2023

Customer acquisition cost is going up: Here’s what to do about it

Beyond Returns

Customer acquisition cost is going up: Here’s what to do about it

Kelli Trapnell

August 11, 2023

What to know when promoting your best sales of the year

Beyond Returns

What to know when promoting your best sales of the year

Kelli Trapnell

August 9, 2023

Give your shoppers confidence without skipping a beat with Loop’s Warranties feature

Beyond Returns

Give your shoppers confidence without skipping a beat with Loop’s Warranties feature

JP Arnaud-Marquez

July 18, 2023

Why offer warranties? They could increase the likelihood that customers buy from you

Beyond Returns

Why offer warranties? They could increase the likelihood that customers buy from you

Kelli Trapnell

July 13, 2023

How Skynet Worldwide Express can take your ecommerce business global

Beyond Returns

How Skynet Worldwide Express can take your ecommerce business global

Kelli Trapnell

June 19, 2023