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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market
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Alex Rosas

June 30, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

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Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

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7 keys to building a successful retail business in 2024

Beyond Returns

7 keys to building a successful retail business in 2024
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Kelli Trapnell

December 4, 2023

How businesses can grow & sustain improved customer retention

Beyond Returns

How businesses can grow & sustain improved customer retention
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JP Arnaud-Marquez

November 20, 2023

How to optimize your warranty return process

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How to optimize your warranty return process
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JP Arnaud-Marquez

November 17, 2023

Why use split shipments? Plus, how to manage them

Beyond Returns

Why use split shipments? Plus, how to manage them
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Kelli Trapnell

November 15, 2023

What is a point of sale system?

Beyond Returns

What is a point of sale system?
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JP Arnaud-Marquez

November 9, 2023

How to build your customer base sustainably

Beyond Returns

How to build your customer base sustainably
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Kelli Trapnell

November 8, 2023

How to run online sales that generate repeat business

Beyond Returns

How to run online sales that generate repeat business
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JP Arnaud-Marquez

November 3, 2023

Shopify apps to help you optimize your marketing and sales process

Beyond Returns

Shopify apps to help you optimize your marketing and sales process
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Kelli Trapnell

November 1, 2023

Wholesale vs Retail—Simply Explained for Your Business

Beyond Returns

Wholesale vs Retail—Simply Explained for Your Business
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JP Arnaud-Marquez

October 30, 2023

Overnight shipping costs and benefits in 2023: What to know

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Overnight shipping costs and benefits in 2023: What to know
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Kelli Trapnell

October 25, 2023

What is a delivery exception? Everything you need to know

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What is a delivery exception? Everything you need to know
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JP Arnaud-Marquez

October 24, 2023

How to build the right refund policy for your ecommerce store

Beyond Returns

How to build the right refund policy for your ecommerce store
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Kelli Trapnell

September 18, 2023

Improving the reverse logistics process

Beyond Returns

Improving the reverse logistics process
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JP Arnaud-Marquez

September 1, 2023

Four ways to increase sales in ecommerce

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Four ways to increase sales in ecommerce
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Kelli Trapnell

August 29, 2023

Understanding the new HazMat shipping rules

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Understanding the new HazMat shipping rules
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Kelli Trapnell

August 22, 2023