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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Essential information on cross-border shipping and logistics

Beyond Returns

Essential information on cross-border shipping and logistics

Carly Greenberg

March 4, 2024

Key takeaways on the future of reverse logistics from Manifest Vegas

Beyond Returns

Key takeaways on the future of reverse logistics from Manifest Vegas

Samir Kamnani

February 26, 2024

The benefits of a digital POS system

Beyond Returns

The benefits of a digital POS system

Carly Greenberg

February 25, 2024

The dangers of offering only instant refunds to customers

Beyond Returns

The dangers of offering only instant refunds to customers

Carly Greenberg

February 23, 2024

Boost profits and efficiency with Loop’s new reverse logistics features

Beyond Returns

Boost profits and efficiency with Loop’s new reverse logistics features

Carly Greenberg

February 15, 2024

Understanding post-purchase evaluation in the buyer’s journey

Beyond Returns

Understanding post-purchase evaluation in the buyer’s journey

Carly Greenberg

February 8, 2024

Channel-Free Reverse Logistics: Throwing the Returns Process for a Loop

Beyond Returns

Channel-Free Reverse Logistics: Throwing the Returns Process for a Loop

Carly Greenberg

January 17, 2024

How to build a best-in-class reverse logistics process

Beyond Returns

How to build a best-in-class reverse logistics process

JP Arnaud-Marquez

December 28, 2023

Don’t miss the new features we launched this year!

Beyond Returns

Don’t miss the new features we launched this year!

Kelli Trapnell

December 21, 2023

How to lower your ecommerce cancellation rates

Beyond Returns

How to lower your ecommerce cancellation rates

Kelli Trapnell

December 21, 2023

When to restock inventory: Popular methods and processes

Beyond Returns

When to restock inventory: Popular methods and processes

Kelli Trapnell

December 19, 2023

How businesses can grow & sustain improved customer retention

Beyond Returns

How businesses can grow & sustain improved customer retention

JP Arnaud-Marquez

December 14, 2023

Shipping manifest vs. Bill of Lading: Key differences explained

Beyond Returns

Shipping manifest vs. Bill of Lading: Key differences explained

Kelli Trapnell

December 7, 2023

7 keys to building a successful retail business in 2024

Beyond Returns

7 keys to building a successful retail business in 2024

Kelli Trapnell

December 4, 2023

How businesses can grow & sustain improved customer retention

Beyond Returns

How businesses can grow & sustain improved customer retention

JP Arnaud-Marquez

November 20, 2023