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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
The true cost of an online refund.

Beyond Returns

The true cost of an online refund.
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Carly Greenberg

December 9, 2020

How to offer online gift exchanges that your customers will love

Beyond Returns

How to offer online gift exchanges that your customers will love
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Carly Greenberg

November 24, 2020

What makes a great unboxing experience?

Beyond Returns

What makes a great unboxing experience?
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Carly Greenberg

August 26, 2020

How to use technology & insight to prepare for ecommerce after COVID-19.

Beyond Returns

How to use technology & insight to prepare for ecommerce after COVID-19.
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Carly Greenberg

August 12, 2020

12 ways to plan for the future of online retail.

Beyond Returns

12 ways to plan for the future of online retail.
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Carly Greenberg

July 22, 2020

9 ways to anticipate the future of customer experience.

Beyond Returns

9 ways to anticipate the future of customer experience.
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Carly Greenberg

June 24, 2020