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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

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Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

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Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

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Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

March 25, 2026

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How Canadians feel about cross-border ecommerce

Beyond Returns

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Carly Greenberg

April 29, 2021

Easy, proven solutions for growing your ecommerce brand with sustainability.

Beyond Returns

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Carly Greenberg

April 22, 2021

Customers are keeping products they don’t want and that’s bad for your brand.

Beyond Returns

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Carly Greenberg

January 27, 2021

The true cost of an online refund.

Beyond Returns

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Carly Greenberg

December 9, 2020

How to offer online gift exchanges that your customers will love

Beyond Returns

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Carly Greenberg

November 24, 2020

What makes a great unboxing experience?

Beyond Returns

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Carly Greenberg

August 26, 2020

How to use technology & insight to prepare for ecommerce after COVID-19.

Beyond Returns

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Carly Greenberg

August 12, 2020

12 ways to plan for the future of online retail.

Beyond Returns

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Carly Greenberg

July 22, 2020

9 ways to anticipate the future of customer experience.

Beyond Returns

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Carly Greenberg

June 24, 2020