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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How to reduce customer churn in ecommerce

Beyond Returns

How to reduce customer churn in ecommerce

JP Arnaud-Marquez

May 3, 2022

7 sustainable Shopify merchants to support this Earth Day

Beyond Returns

7 sustainable Shopify merchants to support this Earth Day

JP Arnaud-Marquez

April 6, 2022

What ecommerce businesses should know about shipping insurance

Beyond Returns

What ecommerce businesses should know about shipping insurance

JP Arnaud-Marquez

April 5, 2022

Moving your business from bricks-and-mortar to online

Beyond Returns

Moving your business from bricks-and-mortar to online

JP Arnaud-Marquez

March 31, 2022

Building an ecommerce technology stack for scalability

Beyond Returns

Building an ecommerce technology stack for scalability

JP Arnaud-Marquez

March 4, 2022

How to choose the right niche for an online store

Beyond Returns

How to choose the right niche for an online store

JP Arnaud-Marquez

March 2, 2022

How Workflows by Loop will help you automate returns

Beyond Returns

How Workflows by Loop will help you automate returns

JP Arnaud-Marquez

March 1, 2022

How small businesses can compete with retail giants like Amazon

Beyond Returns

How small businesses can compete with retail giants like Amazon

JP Arnaud-Marquez

February 24, 2022

3 Tips to improve your post-purchase experience

Beyond Returns

3 Tips to improve your post-purchase experience

JP Arnaud-Marquez

February 18, 2022

Beyond Returns

The metrics that matter for your DTC brand

Nicole Walker

February 2, 2022

Customer loyalty and retention after BFCM: Lessons from our roundtable

Beyond Returns

Customer loyalty and retention after BFCM: Lessons from our roundtable

Tasha Reasor

December 14, 2021

5 best post-purchase software solutions

Beyond Returns

5 best post-purchase software solutions

Carly Greenberg

September 22, 2021

What is post-purchase dissonance, and why does it matter?

Beyond Returns

What is post-purchase dissonance, and why does it matter?

Carly Greenberg

June 30, 2021

<strong>Why refunds can lead to repeat purchases</strong>

Beyond Returns

<strong>Why refunds can lead to repeat purchases</strong>

Kelli Trapnell

June 16, 2021

Instant Exchanges. Zero Risk.

Beyond Returns

Instant Exchanges. Zero Risk.

Carly Greenberg

May 11, 2021