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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market
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Alex Rosas

June 30, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

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7 sustainable Shopify merchants to support this Earth Day

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7 sustainable Shopify merchants to support this Earth Day
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JP Arnaud-Marquez

April 6, 2022

What ecommerce businesses should know about shipping insurance

Beyond Returns

What ecommerce businesses should know about shipping insurance
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JP Arnaud-Marquez

April 5, 2022

Moving your business from bricks-and-mortar to online

Beyond Returns

Moving your business from bricks-and-mortar to online
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JP Arnaud-Marquez

March 31, 2022

Building an ecommerce technology stack for scalability

Beyond Returns

Building an ecommerce technology stack for scalability
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JP Arnaud-Marquez

March 4, 2022

How to choose the right niche for an online store

Beyond Returns

How to choose the right niche for an online store
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JP Arnaud-Marquez

March 2, 2022

How Workflows by Loop will help you automate returns

Beyond Returns

How Workflows by Loop will help you automate returns
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JP Arnaud-Marquez

March 1, 2022

How small businesses can compete with retail giants like Amazon

Beyond Returns

How small businesses can compete with retail giants like Amazon
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JP Arnaud-Marquez

February 24, 2022

3 Tips to improve your post-purchase experience

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3 Tips to improve your post-purchase experience
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JP Arnaud-Marquez

February 18, 2022

The metrics that matter for your DTC brand

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The metrics that matter for your DTC brand
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Nicole Walker

February 2, 2022

Customer loyalty and retention after BFCM: Lessons from our roundtable

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Customer loyalty and retention after BFCM: Lessons from our roundtable
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Tasha Reasor

December 14, 2021

5 best post-purchase software solutions

Beyond Returns

5 best post-purchase software solutions
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Carly Greenberg

September 22, 2021

What is post-purchase dissonance, and why does it matter?

Beyond Returns

What is post-purchase dissonance, and why does it matter?
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Carly Greenberg

June 30, 2021

<strong>Why refunds can lead to repeat purchases</strong>

Beyond Returns

<strong>Why refunds can lead to repeat purchases</strong>
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Kelli Trapnell

June 16, 2021

Instant Exchanges. Zero Risk.

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Instant Exchanges. Zero Risk.
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Carly Greenberg

May 11, 2021

How Canadians feel about cross-border ecommerce

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How Canadians feel about cross-border ecommerce
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Carly Greenberg

April 29, 2021