Blog

In The Loop

Covering commerce, retention, and the entire post-purchase experience.

Featured

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How to build a better first-mile reverse logistics experience

Beyond Returns

How to build a better first-mile reverse logistics experience

JP Arnaud-Marquez

July 28, 2022

Beyond Returns

3 ways to convert your customers into brand advocates

JP Arnaud-Marquez

July 26, 2022

Five ways to improve your customer retention rate

Beyond Returns

Five ways to improve your customer retention rate

JP Arnaud-Marquez

July 21, 2022

What Shopify’s new Hydrogen framework means for merchants

Beyond Returns

What Shopify’s new Hydrogen framework means for merchants

JP Arnaud-Marquez

June 23, 2022

The importance of reducing customer cost as a business with Refersion

Beyond Returns

The importance of reducing customer cost as a business with Refersion

Nicole Walker

June 9, 2022

How cosmetics brands can improve their post-purchase experience

Beyond Returns

How cosmetics brands can improve their post-purchase experience

JP Arnaud-Marquez

June 6, 2022

Eight LGBTQIA+ Shopify merchants and partners to support for Pride Month

Beyond Returns

Eight LGBTQIA+ Shopify merchants and partners to support for Pride Month

Carly Greenberg

June 1, 2022

How to improve ecommerce customer retention through the buyer’s journey

Beyond Returns

How to improve ecommerce customer retention through the buyer’s journey

JP Arnaud-Marquez

May 25, 2022

Which is the best ecommerce platform for your business?

Beyond Returns

Which is the best ecommerce platform for your business?

JP Arnaud-Marquez

May 24, 2022

How to create your clothing refund policy

Beyond Returns

How to create your clothing refund policy

JP Arnaud-Marquez

May 10, 2022

Nine conscious consumer options for this Mother’s Day

Beyond Returns

Nine conscious consumer options for this Mother’s Day

Carly Greenberg

May 5, 2022

How to optimize your product pages to increase sales

Beyond Returns

How to optimize your product pages to increase sales

JP Arnaud-Marquez

May 4, 2022

How to reduce customer churn in ecommerce

Beyond Returns

How to reduce customer churn in ecommerce

JP Arnaud-Marquez

May 3, 2022

7 sustainable Shopify merchants to support this Earth Day

Beyond Returns

7 sustainable Shopify merchants to support this Earth Day

JP Arnaud-Marquez

April 6, 2022

What ecommerce businesses should know about shipping insurance

Beyond Returns

What ecommerce businesses should know about shipping insurance

JP Arnaud-Marquez

April 5, 2022