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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Turning customer churn into loyalty: 4 strategies you may be overlooking

Beyond Returns

Turning customer churn into loyalty: 4 strategies you may be overlooking

JP Arnaud-Marquez

November 17, 2022

How drop-off shipping increases customer satisfaction

Beyond Returns

How drop-off shipping increases customer satisfaction

JP Arnaud-Marquez

November 15, 2022

How to increase post-purchase customer satisfaction with drop-off return shipping

Beyond Returns

How to increase post-purchase customer satisfaction with drop-off return shipping

JP Arnaud-Marquez

November 15, 2022

Biggest BFCM mistakes to avoid: 10 experts share their tips

Beyond Returns

Biggest BFCM mistakes to avoid: 10 experts share their tips

JP Arnaud-Marquez

November 10, 2022

Beyond Returns

How to build a circular economy for your brand

JP Arnaud-Marquez

November 3, 2022

The secret to sustainable growth and profitability

Beyond Returns

The secret to sustainable growth and profitability

JP Arnaud-Marquez

October 21, 2022

7 top Shopify apps to boost your business

Beyond Returns

7 top Shopify apps to boost your business

Matt Gottron

October 20, 2022

Shop at these 8 Shopify stores to celebrate Hispanic Heritage Month

Beyond Returns

Shop at these 8 Shopify stores to celebrate Hispanic Heritage Month

JP Arnaud-Marquez

September 28, 2022

Reverse logistics in ecommerce: What customers want

Beyond Returns

Reverse logistics in ecommerce: What customers want

JP Arnaud-Marquez

September 22, 2022

Beyond Returns

7 ways to recession-proof your ecommerce brand

JP Arnaud-Marquez

September 13, 2022

8 tips for converting price-conscious customers

Beyond Returns

8 tips for converting price-conscious customers

JP Arnaud-Marquez

September 1, 2022

How to combat post-purchase cognitive dissonance

Beyond Returns

How to combat post-purchase cognitive dissonance

JP Arnaud-Marquez

August 16, 2022

6 ways to improve customer retention

Beyond Returns

6 ways to improve customer retention

JP Arnaud-Marquez

August 11, 2022

What is customer lifetime value (CLTV)?

Beyond Returns

What is customer lifetime value (CLTV)?

JP Arnaud-Marquez

August 9, 2022

Should you offer Buy Now, Pay Later (BNPL) plans?

Beyond Returns

Should you offer Buy Now, Pay Later (BNPL) plans?

JP Arnaud-Marquez

August 4, 2022