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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Nine Black-owned businesses on Shopify to support

Beyond Returns

Nine Black-owned businesses on Shopify to support

Carly Greenberg

February 28, 2023

How is shopper purchasing behavior changing in 2023?

Beyond Returns

How is shopper purchasing behavior changing in 2023?

Kelli Trapnell

February 23, 2023

Key differences between Gen X, Millennial, and Gen Z shoppers that retailers can’t ignore

Beyond Returns

Key differences between Gen X, Millennial, and Gen Z shoppers that retailers can’t ignore

JP Arnaud-Marquez

February 21, 2023

The top 7 helpdesk solutions for Shopify ecommerce brands

Beyond Returns

The top 7 helpdesk solutions for Shopify ecommerce brands

Kelli Trapnell

February 20, 2023

Optimize your Shopify customers’ journey to improve shopper experience

Beyond Returns

Optimize your Shopify customers’ journey to improve shopper experience

JP Arnaud-Marquez

February 16, 2023

How to calculate customer retention rate and why it matters for ecommerce

Beyond Returns

How to calculate customer retention rate and why it matters for ecommerce

Kelli Trapnell

February 14, 2023

Scale and outsource your reverse logistics with Loop and Shopify Fulfillment Network

Beyond Returns

Scale and outsource your reverse logistics with Loop and Shopify Fulfillment Network

Samir Kamnani

February 9, 2023

How to minimize risk to shopper data in ecommerce

Beyond Returns

How to minimize risk to shopper data in ecommerce

Kelli Trapnell

February 6, 2023

Hot mobile shopping trends for ecommerce in 2023

Beyond Returns

Hot mobile shopping trends for ecommerce in 2023

Kelli Trapnell

February 3, 2023

The top 10 trends in ecommerce for 2023

Beyond Returns

The top 10 trends in ecommerce for 2023

JP Arnaud-Marquez

January 19, 2023

Customer retention: Why shoppers leave and how to get them back

Beyond Returns

Customer retention: Why shoppers leave and how to get them back

Kelli Trapnell

January 12, 2023

How to increase customer lifetime value through upsells

Beyond Returns

How to increase customer lifetime value through upsells

JP Arnaud-Marquez

January 10, 2023

What Shopify’s Commerce Trends 2023 Report means for you

Beyond Returns

What Shopify’s Commerce Trends 2023 Report means for you

Kelli Trapnell

December 15, 2022

4 ways to increase customer lifetime value (CLV)

Beyond Returns

4 ways to increase customer lifetime value (CLV)

Kelli Trapnell

December 13, 2022

4 ways to improve the customer experience with automation

Beyond Returns

4 ways to improve the customer experience with automation

JP Arnaud-Marquez

November 29, 2022