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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever

Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Ecommerce fraud spikes in Q4: How to combat bracketing & abuse

Fraud & Returns Abuse

Ecommerce fraud spikes in Q4: How to combat bracketing & abuse

Kiran Banwait

October 31, 2025

How economic pressure is driving returns abuse in 2025

Fraud & Returns Abuse

How economic pressure is driving returns abuse in 2025

Kiran Banwait

June 18, 2025

Billion Dollar Threat: Returns Fraud's Shocking Scale Across 2024-2025

Fraud & Returns Abuse

Billion Dollar Threat: Returns Fraud's Shocking Scale Across 2024-2025

Kiran Banwait

April 24, 2025

The ultimate guide to preventing ecommerce return fraud

Fraud & Returns Abuse

The ultimate guide to preventing ecommerce return fraud

April 21, 2025

Peak Season returns fraud: An inside look at Loop’s data

Fraud & Returns Abuse

Peak Season returns fraud: An inside look at Loop’s data

Tara Daly

February 21, 2025

Combatting retail returns abuse with better policies

Fraud & Returns Abuse

Combatting retail returns abuse with better policies

Vaishali Ravi

January 14, 2025

Ecommerce returns fraud v. refund fraud: Details and examples

Fraud & Returns Abuse

Ecommerce returns fraud v. refund fraud: Details and examples

Vaishali Ravi

December 9, 2024

Understanding return theft and why your return policy matters

Fraud & Returns Abuse

Understanding return theft and why your return policy matters

Vaishali Ravi

December 4, 2024

How to stop returns fraud and abuse with Loop’s fraud detection tool

Fraud & Returns Abuse

How to stop returns fraud and abuse with Loop’s fraud detection tool

Vaishali Ravi

October 29, 2024

How U.S. retailers are responding to returns fraud and abuse

Fraud & Returns Abuse

How U.S. retailers are responding to returns fraud and abuse

Carly Greenberg

September 3, 2024

How Australian brands are combatting returns fraud and abuse

Fraud & Returns Abuse

How Australian brands are combatting returns fraud and abuse

Carly Greenberg

September 3, 2024

How to combat credit card return fraud

Fraud & Returns Abuse

How to combat credit card return fraud

Vaishali Ravi

May 31, 2024

Understanding chargeback fraud and how to prevent it

Fraud & Returns Abuse

Understanding chargeback fraud and how to prevent it

Vaishali Ravi

May 27, 2024

How to protect your margins from rising return fraud

Fraud & Returns Abuse

How to protect your margins from rising return fraud

Taylor Humphrey

April 9, 2024

Why does returns abuse take place?

Fraud & Returns Abuse

Why does returns abuse take place?

Carly Greenberg

January 19, 2024