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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever

Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

6 tips for solving peak season international shipping and returns challenges

International Markets

6 tips for solving peak season international shipping and returns challenges

Samir Kamnani

December 2, 2025

Why pre-purchase optimization is critical for ecommerce brands

Returns Management

Why pre-purchase optimization is critical for ecommerce brands

November 18, 2025

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Return Magic vs. Loop — Which returns software wins?

Loop Corner

Return Magic vs. Loop — Which returns software wins?

Tasha Reasor

February 1, 2022

How to reduce the return rate on clothing purchases

Returns Management

How to reduce the return rate on clothing purchases

Tasha Reasor

January 25, 2022

How to get customer insights from your returns process

Returns Management

How to get customer insights from your returns process

Tasha Reasor

January 20, 2022

Using AR technology to lower your ecommerce return rate

Returns Management

Using AR technology to lower your ecommerce return rate

Tasha Reasor

January 18, 2022

How to turn holiday shoppers into loyal yearlong customers

Peak Season

How to turn holiday shoppers into loyal yearlong customers

Carly Greenberg

January 6, 2022

How to write a return policy: The 5 questions you need to answer

Returns Management

How to write a return policy: The 5 questions you need to answer

Tasha Reasor

December 30, 2021

5 return policy page examples you should copy

Returns Management

5 return policy page examples you should copy

Tasha Reasor

December 21, 2021

Customer loyalty and retention after BFCM: Lessons from our roundtable

Beyond Returns

Customer loyalty and retention after BFCM: Lessons from our roundtable

Tasha Reasor

December 14, 2021

The 3 most important customer checkpoints during the return process

Returns Management

The 3 most important customer checkpoints during the return process

Carly Greenberg

December 9, 2021

How to optimize packaging for returns & exchanges

Returns Management

How to optimize packaging for returns & exchanges

Carly Greenberg

November 2, 2021

5 Black Friday marketing ideas for ecommerce brands

Peak Season

5 Black Friday marketing ideas for ecommerce brands

Carly Greenberg

October 13, 2021

Black Friday ecommerce strategy: How to dominate BFCM in 2021

Peak Season

Black Friday ecommerce strategy: How to dominate BFCM in 2021

Carly Greenberg

October 6, 2021

5 best post-purchase software solutions

Beyond Returns

5 best post-purchase software solutions

Carly Greenberg

September 22, 2021

How to reduce returns in ecommerce: 10 rules

Returns Management

How to reduce returns in ecommerce: 10 rules

Carly Greenberg

September 8, 2021

We just raised $65M – Here’s what’s next

Loop Corner

We just raised $65M – Here’s what’s next

Jonathan Poma

July 21, 2021